Hertrich Buick GMC of Salisbury in Salisbury including address, phone, dealer reviews, directions, a map, inventory and more

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2016 North Salisbury Blvd
Salisbury, MD 21801

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Sales: 855-491-6665

Used Cars: 855-496-2445

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Hertrich Buick GMC of Salisbury

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.1 (out of 5)

5 out of 7 people said they would recommend this dealer

3 (out of 5)

Not Happy

Reviewed by Linda Fair in ParksleyApril 16, 2021

First of all we have bought 3 vehicles from Phil Abelson at the Salisbury location. He is terrific and the best of their employees. After an almost fatal accident for my husband--we were in need of a new pick-up. We purchased a 2021 GMC Canyon. We are very happy with it. We purchased it 2/24/2021. We are still driving on Maryland temp tags and we live in Va. My husband was a manager with VA. DMV for 34years. He has always done our dealer work. This time we were told that they have to handle it and for that we paid $232.75. We are very unhappy with Hertrich. We have called many times and get the runaround. This is very UNPROFESSIONAL to be treated this way for that $232.75. OUTRAGEOUS.

Customer Service 1

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

Dealership lacks knowledge

Reviewed by Cynthia in Salisbury MdApril 10, 2021

Not happy with knowledge of staff or service department. I was promised the car would be cleaned but it never was. I bought a dirty car inside and out. They don’t know how to detail a car? Simply put, clean it because by the time the paperwork was done it was to late and they were closing. It didn’t even smell like a brand car. That’s all I asked for, many times. It never happened. Grime, dirt, dust, bird droppings, fuzzy xxxxx, windshield you couldn’t see out of...and it’s a brand new car!! As far as the first free oil change... I won’t let them ever touch my car again! I asked for a survey to make options known and never received one. Dealership?!? If Freddy only knew how poorly it is ran. Hope this makes it way to him. Hertrick and my family go back many years. To the days of dirt track racing. Sponsored our #75 late model race car. I was so proud. Today I am ashamed to have that name on the back of my own car.

Customer Service 1

Buying Process 2

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Working good

Reviewed by Thomas, Crystal J in Salisbury, MDNovember 22, 2020

Car is starting for now hope continue and no noise in the inside.

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Hertrich Buick GMC of Salisbury

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Why should you buy from Hertrich Buick GMC of Salisbury? Our unmatched service and diverse Buick, GMC inventory have set us apart as the preferred dealer in Salisbury. Visit us today to discover why we have the best reputation in the Salisbury area.

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