807 Rockville Pike
Rockville, MD 20852
Sales: 301-825-8268
Used Cars: 301-637-4836
Sales Department
Sun | 12:00pm – 5:00pm |
Mon | 9:00am – 9:00pm |
Tue | 9:00am – 9:00pm |
Wed | 9:00am – 9:00pm |
Thu | 9:00am – 9:00pm |
Fri | 9:00am – 9:00pm |
Sat | 9:00am – 7:00pm |
Service Department
Sun | Closed |
Mon | 6:00am – 7:00pm |
Tue | 6:00am – 7:00pm |
Wed | 6:00am – 7:00pm |
Thu | 6:00am – 7:00pm |
Fri | 6:00am – 7:00pm |
Sat | 7:00am – 4:00pm |
See all dealerships near Rockville, MD that carry Chevrolet, GMC
Overall Rating:
4.1 (out of 5)
80% recommend this dealer
363 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
The first repair work took a week and when I picked the
The first repair work took a week and when I picked the vehicle up and drove home, I realized that the work was shoddy and incomplete. I returned the vehicle and it took another week to correct and finish the work. To top this, Ourisman would not accept a check in payment for services.
Maximum rating = 5
Salespeople come and go here, so get one of the
Salespeople come and go here, so get one of the experienced ones for better service. I bought my first EV here and swore I’d never buy another car from them, but their highest rated salesman changed my mind. The service center is solidly OK, not better than that. But I rather get my car serviced here than other dealerships (which will remain nameless).
Dealer Response
Thank you very much for your 4-star review! We appreciate the staff highlights for Reggie and Kasheem at Ourisman Chevrolet of Rockville and will be sure to pass your kind words on. Thanks, too, for your feedback on our Service Department. If there are any areas of opportunity we can explore to earn your 5-star review, please reach out to our General Manager, Mike Click, directly at Mike@OurismanCars.com. We look forward to hearing from you and making your next visit great. Congratulations on your new Chevrolet--we hope you've been loving it! Take care!
Maximum rating = 5
Chuck provided exceptional customer service.
Chuck provided exceptional customer service. He gave me the number of a tow company, notified me when my vehicle arrived, expedited the diagnosis to accommodate my out-of-town travel plans, and was knowledgeable and friendly. I would recommend him to anyone.
Dealer Response
Nancy, thank you very much for your 5-star review! We appreciate the staff highlight for Chuck and will be sure to pass your kind words on to him. Glad his excellent communication and friendly demeanor made your visit the best it could be. If you or your Chevrolet needs anything, our team at Ourisman Chevrolet of Rockville is here anytime! We look forward to welcoming you back for any future vehicle purchase or service needs. Have safe travels.
Maximum rating = 5
At Ourisman Chevrolet of Rockville customer's satisfaction is our number one concern. Ourisman Chevrolet of Rockville is an award winning auto dealer bringing expert automotive experience to customers throughout Maryland including Washington DC Gaithersburg and Bethesda. For over 90 years thousands of customers have come to Ourisman Chevrolet of Rockville to shop New Chevy vehicles Pre-owned and Certified Pre-owned vehicles.
Find out what your used car is worth with our appraisal tool.