400 Washington Blvd
Laurel, MD 20707

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Used Cars: 833-496-1257

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Sales Department

Sun Closed
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 9:00am – 7:00pm

Reviews of Autonation Buick GMC Laurel

Overall Rating:

4.2 (out of 5)

79% recommend this dealer

204 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great experience, all around customer centric team.

Reviewed by J. F. from Laurel, MDNovember 17, 2025

Great experience, all around customer centric team. One of the best purchase experiences I have in my many years of buying cars. I would definitely go back.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

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Maximum rating = 5

5.0 (out of 5)

I have leased 3 cars consecutively from Auto Nation in

Reviewed by Rita Hurst from Laurel, MDOctober 29, 2025

I have leased 3 cars consecutively from Auto Nation in Laurel MD. I have always had a stellar experience when Keith Allen, Sales Manager: Farid Saidi, Sales Rep: Travis Jenkins are working with me. These guys are excellent! Always get things done and give the best quality of service!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

1.0 (out of 5)

Headline: A Week in the Shop, More Problems Than

Reviewed by nita822009August 14, 2025

Headline: A Week in the Shop, More Problems Than Before Kept my elderly mother’s Denali for a full week, returned it with more issues than it went in for, blamed her for the damage, and then wanted $200 more just to look at it again — zero accountability, zero respect. If this is their idea of “service,” it means keeping your vehicle for days, sending it back worse, shifting blame to the customer, and charging extra to revisit the same problem — what a deal.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, thank you for bringing this matter to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (301) 263-6380 to discuss what we can do to help.

Overall Experience 1

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Maximum rating = 5

About Autonation Buick GMC Laurel

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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