503 Quince Orchard Rd
Gaithersburg, MD 20878

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Sales: 301-637-4214

Used Cars: 301-637-4222

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 7:30pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:30pm
Tue 7:00am – 7:30pm
Wed 7:00am – 7:30pm
Thu 7:00am – 7:30pm
Fri 7:00am – 7:30pm
Sat 7:00am – 6:00pm

Reviews of Criswell Chevrolet GMC

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

2400 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

I would recommend if somebody has an appointment to

Reviewed by TycamhiJanuary 21, 2026

I would recommend if somebody has an appointment to purchase a car make sure it’s clean. The customer should not have to point out how dirty the vehicle is even after going through a car wash. Also, a customer should not have to leave a dealership and then find the tire pressure is low. Over two hours to make a cash transaction.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Brian was very knowledgeable about the 2026 Traverse

Reviewed by ChristieJanuary 21, 2026

Brian was very knowledgeable about the 2026 Traverse during the test drive. He made sure to explain and demonstrate the numerous features the vehicle has. He was very friendly and attentive for the entire purchase.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Skyler was a pleasure to work with.

Reviewed by teresaJanuary 12, 2026

Skyler was a pleasure to work with. Between Skyler and the rest of the dealership staff I worked with , they made the process easy and seamless. I would definitely recommend this dealership

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Criswell Chevrolet GMC

We listen and you matter because We're Driven by YOU! Check out our customer reviews and see why your friends and neighbors are shopping at Criswell Automotive. Criswell began as a family owned Chevrolet dealership in Gaithersburg in 1972. Today we're still a family owned and operated business that has expanded to two locations and multiple dealerships including Chrysler Jeep Dodge RAM Honda Nissan FIAT Commercial Trucks and Isuzu Trucks.

At Criswell you the customer are our first priority. Criswell's goal is to lead the way in providing our customers with outstanding sales and service.

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