Hertrich Chevrolet Buick GMC of Easton in Easton including address, phone, dealer reviews, directions, a map, inventory and more

7677 Ocean Gateway
Easton, MD 21601

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Sales: 877-346-5663

Used Cars: 877-346-5663

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 3:00pm

Reviews of Hertrich Chevrolet Buick GMC of Easton

Overall Rating:

3.9 (out of 5)

71% recommend this dealer

70 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Drove past 6 chevy dealers to deal with hertrick

Reviewed by Stephen Sussman from Glen burnie ,MarylandSeptember 08, 2023

Michael the salesman and Bonita the internet salesman or fantastic and gave me the price that I wanted and I got the car that my wife loved

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Their warranties mean nothing!

Reviewed by RS from Easton,MDMay 29, 2023

They don?t honor their warranties and give you the run around.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We are sorry that you are disappointed but appreciate your feedback.Our General Manager has made an attempt to contact you regarding this concern as he and the Service Manager are actively trying to resolve this for you.  Please contact either the Service Manager Mike Devaney or the General Manager Pat Papineau at 410-822-1010 so we can advise you as to what steps we are taking.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great place to shop for cars

Reviewed by Hudson, Patrick from Crofton, MarylandJanuary 12, 2023

Very helpful and friendly. The after sale support is great. The service team is excellent. The service team stands out. LaDonna and Matt go above and beyond to make you leave happy. I believe they will even wag your car if asked. They bend over backwards to make sure you are taken care of. A+. The After the sale support from the sales team is outstanding. I think they simply like what they do. I came In prepared for a tug of war haggle-fest, but they seem to provide the best price first and go from there. They sales team A+. I cannot speak to sales management because they were less accessible and I didn?t interact with them. I?m sure they are fine.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Patrick - thank you so much for your kind review. We are glad you had a great experience at our dealership! The positive feedback means a lot to all of us here at Hertrich Chevrolet Buick GMC of Easton.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Hertrich Chevrolet Buick GMC of Easton

Thanks for visiting Hertrich of Easton Maryland your Chevy Buick and GMC dealership. For years residents of the DelMarVa region have trusted the Hertrich name for all of their automotive needs and we're proud that you consider us your "go-to" car dealer.

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