817 Center St
Auburn, ME 04210

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Sales: 207-784-5441

Used Cars: 207-784-5441

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Lee GMC Truck Center

Overall Rating:

4.1 (out of 5)

96% recommend this dealer

196 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

It was a quick and easy process, TJ our salesman was

Reviewed by ArtgOctober 08, 2024

It was a quick and easy process, TJ our salesman was excellent. Met all of our needs and very knowledgeable on the vehicle and explained it well. I would recommend this dealership to anyone looking for a smooth non aggressive sales experience. Thank you Lee GMC

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

You are most welcome! Thank you as well for your recommendation!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Scheduled service for my 2022 GMC 2500 AT4 for broke air

Reviewed by Josh from New Gloucester, meOctober 03, 2024

Scheduled service for my 2022 GMC 2500 AT4 for broke air conditioning, tailgate recall, and transmission issues. The dealership NEVER INITIATED ANY CALLS. I had to call to check on the status. Come to find out, my transmission was blown, and needed a new AC compressor. They had my truck for a week so the warranty company could verify issues. In that time, I never received any updates. I once again had to initiate contact. They are nice enough people, but customer service is awful. I rely on my truck for work and cannot be without it or I don’t make money. Do better

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Josh, thank you for your honest feedback. We do apologize that our communication was not up to par with your recent issues. We will be using this experience to look into how we can improve our communication with our customers. Again, thank you.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

My truck went in for a noise in the engine, state

Reviewed by bryanSeptember 06, 2024

My truck went in for a noise in the engine, state inspection and oil change but was at lee for 2 and half months waiting on parts that they lied to me about first saying they had one and waiting on another. Then a month later they said all was on back order. So I am upset at this point I use my truck for my business. So they have gmc auto company call me. Come to find out they never ordered the parts till a month in. They lied to me the whole time. So during this time i called many times to get updates even talked to the executive bill menke and service manager shane..After many phone calls and me asking about state inspection many times and them not answering me. They finally tell me about my inspection. They first lie and say they talked to my wife and she signed off on not replacing the tires that didn't meet state inspection. I asked to see the paperwork and the service person said it was verbal so they lied again. I wanted now compensation for all this lying and 2 and half months of this. Tires are not that big of a deal for compensation. But they wouldn't do it even threated to have me removed. Is this how a dealership acts towards a customer that bought the truck there and always had it served there? If it is they should shut their doors. Who ever goes here for a car should turn around and run. They are the worse. Even when I talked to bill he basically called my wife a liar and me a liar. These people should be ashamed of how they treat customers. Well I know alot of people and when I get done sharing this story they will be lucky to have any customers. Hope they enjoy this outcome. They lie and lie and lie more. This is the worse dealership even. I'll be glad when they are gone. I have contacted gmc auto manufacturing and they will be looking into it too.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Lee GMC Truck Center

Lee GMC Truck Center is part of the Lee Auto Mall's family of automotive dealerships that has served customers throughout Maine since 1936. Buying from Lee GMC Truck Center is a truly unique experience. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!

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