500 North 18th Street
Monroe, LA 71201
Sales Department
Sun | Closed |
Mon | 9:00am – 4:00pm |
Tue | 9:00am – 4:00pm |
Wed | 9:00am – 4:00pm |
Thu | 9:00am – 4:00pm |
Fri | 9:00am – 4:00pm |
Sat | 9:00am – 4:00pm |
Service Department
Sun | Closed |
Mon | 8:00am – 5:00pm |
Tue | 8:00am – 5:00pm |
Wed | 8:00am – 5:00pm |
Thu | 8:00am – 5:00pm |
Fri | 8:00am – 5:00pm |
Sat | Closed |
Showing the most recent reviews from Cars.com and DealerRater.
Terrain not fixed
Took my terrain to them for running issues twice both time was not treated really great and car still not fixed I will not go back
Maximum rating = 5
Warranty Work
This was a horrible experience. I had a warranty issue with my new Denali pickup truck and they basically said there is nothing they can do, was there several days and put it back together and I had to just pick it up. Then it functioned a little before I took it, now it does not function at all. Horrible service.
Maximum rating = 5
Service
Took my 2011 Lucerne hot air not working. Was told I needed 3 actuators replaced. Quote was $1400. I bit the bullet and agreed. Rented a vehicle and checked every 2 days. Told they not finished. Went back one week later to find out they had not even moved my vehicle. Returned my rental and asked for my car. On vehicle service I suggest you follow your ABC’s. Anyone But Cooper.
Maximum rating = 5
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