Legacy Westbank Buick GMC

Straight forward. Courteous. Easy. Timely. It took an hour for oil change, tire rotation, and inspection.

They took my vehicle, never reached out and had to be contacted any time I wanted an update. Once it was there, it was there for 3 weeks and absolutely 0 maintenance was performed. I picked it up because I could not go without a vehicle for a month.

Experience was with the service center. Vincent, the rep, was great. He kept me at ease, which considering was a feat, but the maintenance department needed better oversight. I bought my car 5 times for the same issue. Thank goodness some of my parts were covered by warranty, but I had to pay multiple deductibles because the issues weren't found at one time, which isn't fair to me. Not to mention, the connectors/hoses weren't covered under warranty, which is asinine cause how else do you put the part on. Everyone had a good disposition I can't take that away, but I would've took a grump if my car would have been fixed correct the first 1 I'll give 2 times and it didn't cost me in the area of 2grand in addition to the warranty, not to mention still not sure if my car is fixed, it's a waiting game.