1301 S Morrison Blvd
Hammond, LA 70403

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Sales: 866-984-3492

Used Cars: 877-950-3434

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:30pm
Tue 8:30am – 7:30pm
Wed 8:30am – 7:30pm
Thu 8:30am – 7:30pm
Fri 8:30am – 7:30pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of Ross Downing GMC Cadillac

Overall Rating:

4.8 (out of 5)

94% recommend this dealer

278 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Services may be a little expensive, but this dealership

Reviewed by ebthibeau1November 18, 2025

Services may be a little expensive, but this dealership usually stands behind their workmanship..we like to deal with Jay in the service department.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi there, it’s good to hear that you trust the workmanship here at Ross Downing GMC. We’re glad Jay in the service department continues to make your visits smooth and helpful. Thank you for sharing your experience.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The oil change and tire rotation service went well.

Reviewed by Walls, Dennis L from Kentwood, LAJuly 08, 2025

The oil change and tire rotation service went well. I have always taken my vehicle to get the oil changed since I made the purchased from Ross Downing. Great service and very professional.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for your continued trust, Dennis! We’re glad your oil change and tire rotation went smoothly. It means a lot that you’ve kept coming back to Ross Downing for service. We appreciate your kind words and look forward to helping you again.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

This dealership is always attentive to my needs

Reviewed by vangie1taylorJune 24, 2025

This dealership is always attentive to my needs especially during maintainance service of my Buick Envision. Always have good and professional customer service.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your kind words. We're glad to hear our team continues to provide attentive and professional service for your Buick Envision. We appreciate your loyalty and look forward to seeing you again.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Ross Downing GMC Cadillac

If you've shopped at our facility before it took on the "Ross Downing" name we invite you to come take a look at what's new! We've taken everything that's made Ross Downing Buick GMC and Cadillac such a huge success since 1973 and taken it to the next level to give you a brand-new world-class car buying experience. What you see is what you pay so before you fall into a trap with anyone else come and see us first! We've been doing honest business for decades and have the reputation to prove it.

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