1025 East 1st St.
Deridder, LA 70634

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Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 12:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat Closed

Reviews of CBG GMC

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Had air put in my tires and the tech damaged the valve

Reviewed by Lakendria from Deridder October 14, 2024

Had air put in my tires and the tech damaged the valve stem by pushing the gauge too far in. Went back because the tire pressure was getting lower as I drove. They heard the hissing and said they didn't have anyone around for the day (around 1:30) to fix it, very poor business practice.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Service Department

Reviewed by Raymond French from DeRidder, LaJuly 29, 2022

Scott in service and the mechanic went far and beyond to correct my problem. Always friendly and get me in quickly to fix my problem.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Terrible work ethic!

Reviewed by Ronna Fontenot from DeRidder, Louisiana April 13, 2022

Took my Yukon in for fuel injection repair. They kept my vehicle for nine and a half weeks and never did anything to fix it. During repeated phone calls, we caught Scott Blackman in one lie after another. When we would confront him about his lies, he would backtrack his stories and come up with excuses. Reported all this to GM whom we have an extended warranty with and they confirmed that Scott was not following through on his end anything that needed to be done in order for GM to pay. Dishonest and incompetent! Prior to this, I had a tail light go out and asked him to replace it. After picking up my Yukon, the light was still out. He never changed it and lied and said that he did. Again, dishonest and incompetent!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

About CBG GMC

We are one of the top car dealers in DeRidder. CBG BUICK GMC INC. is here to serve you with a full line of Buick GMC vehicles. We take pride in helping you find the one that's right for you. Whether you're looking for a new or used car our sales team can help with its no-pressure philosophy. Let us show you what a great Buick GMC dealer should be. We will make your car buying experience efficient and stress-free. Call us today at (866) 563-1509 to schedule a test drive.

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