CBG GMC

Had air put in my tires and the tech damaged the valve stem by pushing the gauge too far in. Went back because the tire pressure was getting lower as I drove. They heard the hissing and said they didn't have anyone around for the day (around 1:30) to fix it, very poor business practice.

Scott in service and the mechanic went far and beyond to correct my problem. Always friendly and get me in quickly to fix my problem.

Took my Yukon in for fuel injection repair. They kept my vehicle for nine and a half weeks and never did anything to fix it. During repeated phone calls, we caught Scott Blackman in one lie after another. When we would confront him about his lies, he would backtrack his stories and come up with excuses. Reported all this to GM whom we have an extended warranty with and they confirmed that Scott was not following through on his end anything that needed to be done in order for GM to pay. Dishonest and incompetent! Prior to this, I had a tail light go out and asked him to replace it. After picking up my Yukon, the light was still out. He never changed it and lied and said that he did. Again, dishonest and incompetent!