Hutch Chevrolet Buick GMC in Paintsville including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

1004 3rd St
Paintsville, KY 41240

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Hutch Chevrolet Buick GMC

Overall Rating:

4.6 (out of 5)

90% recommend this dealer

39 total reviews

Showing the most recent reviews from and DealerRater.

1.0 (out of 5)

Service department is unprofessional.

Reviewed by C_RobinetteMarch 22, 2022

Service department is unprofessional. When an issue arised with the service being done on my vehicle, I asked to speak with the service manager. Jennifer stated that the dealership does not have service manager. So, I asked her who do customers speak to when their is a problem that occurs with service and her response was "There is no manager that the customers can speak to." What kind of car dealership doesn't have a manager of their service department? Service is what keeps customers coming back after they buy vehicles. I definetly won't be coming back.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Stay AWAY!

Reviewed by Jessica from Russellville, TN August 16, 2021

Please stay away from this place, especially if you are a woman! I spent all day discussing with the salesman Willie Stratton about trading in and purchasing a new vehicle. After confirming the amount for my trade in and the sale price of the new vehicle I agreed to purchase. I told them I was all set and approved through my bank and could send the info right over. He told me they only agreed on my price because they wanted to provide financing. I told them I would let them pull credit from three banks if they could beat my interest rate, with the obvious intention the vehicle would be being purchased. This all took place Friday into the evening. I understood I would be contacted in the morning. After running my credit THREE times they tell me they sold the vehicle. Please go anywhere else. I had made it very clear I was purchasing and was clearly prepared to purchase so now o have three new inquiries on my credit report and no car. Im sure as a woman they felt they could take full advantage of me. I have reported both the seller, Willie, and the dealership to both Chevy/GM headquarters as well as the Kentucky Motor Vehicle Commission that handles licensing.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)


Reviewed by MARSHALL JENKINS from Elkfork, KYJanuary 12, 2021

Shopped around at the "big dealers" in Central KY and Hutch beat their price. Great price and basically no hassle purchase experience.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Hutch Chevrolet Buick GMC

Located in Paintsville Kentucky Hutch is proud to be your Paintsville Chevrolet GMC and Buick dealership of choice. Located at 1004 3rd St our GM dealership is an easy drive from Pikeville KY making us an excellent choice if you're looking for a Pikeville Chevrolet GMC Buick dealer but aren't finding what you need in that city. We cordially invite you to come in and enjoy our popcorn machine. The owner comes in to pop the corn fresh for you every morning! We believe in the personal touch at Hutch and look forward to showing you exactly what that means.

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