Neil Huffman Chevy GMC Nissan of Frankfort in Frankfort including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

1220 Versailles Rd
Frankfort, KY 40601

Get Directions

Sales: 888-398-8430

Used Cars: 888-415-1990

Hours Toggle

Sales Department

Sun Closed
Mon 10:00am – 8:00pm
Tue 10:00am – 8:00pm
Wed 10:00am – 8:00pm
Thu 10:00am – 8:00pm
Fri 10:00am – 8:00pm
Sat 10:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Neil Huffman Chevy GMC Nissan of Frankfort

Overall Rating:

4.2 (out of 5)

89% recommend this dealer

152 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

New vehicle purchase

Reviewed by Kat from Campbellsville kyNovember 09, 2022

Great experience Salesmen and staff were very helpful Mark McKinley and Dylan Webb went above and beyond to help us!! Very pleased and would highly recommend !!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great Family Dealership

Reviewed by Spencerja from Lexington KyOctober 07, 2022

Excellent Experience I purchased a new SUV today, the best experience I've ever had purchasing a new vehicle. I talked with Mr. Larry Rose over the phone he had the vehicle I was interested in. We agreed on price, they made me a great offer for my trade-in and the deal was done. Larry was very transparent, and took the time to answer all my questions / concerns. I drove in from RRG area when I showed up car was ready and the paperwork was prepped. I took the vehicle for a test drive, I was in and out of the dealership in under 1hr. Everyone was friendly from the moment I walked in the front door I felt at home. Larry is knowledgeable he made me feel welcome and appreciated. Mr. Larry made it all possible thank you again to the Hoffman dealership it's staff and Larry Rose I am happy to be part of the family now. Jeff 2023 Rogue Platinum

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for the wonderful review, Jeff! We hope you enjoy your new Nissan Rogue and be sure to let us know if you have any questions!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

2.0 (out of 5)

Never again

Reviewed by Marla McCarty from RichmondOctober 04, 2022

The GM/salesperson at Nissan Huffman dealership is the perfect example of what gives used car sales people a bad name. (Steve). Was working with a salesman who was very nice, until we started asking informed questions and asked for a UCI. Thats when Steve comes out and starts the stereotypical used car salesman BS. Was not willing to work with us in any way on our trade-in. Was told "not going to happen, no wiggle room, and did a lot of backtracking, and sidestepping on questions we asked. Continually called us "mean", even to other customers. Very unprofessional! Obviously did not like the fact that we were informed, and intelligent. Contacted them two days after my purchase, to see if my second key had been delivered from another dealership, Was told it would be mailed to them, and then to me. When I asked would it be there when I returned with my title, was told "maybe/maybe not. I asked about getting a touch up paint pen and was told couldn't do it because of "hazardous material" transport law. Another BIG BS! Overall I like my car, but would not do business with this dealership again. Sorry Shane, but you should check on this Steve. He makes your business look bad.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Exceptional customer service is our main priority at Neil Huffman Automotive Group and we sincerely apologize if your experience was anything less than exceptional. Unfortunately, we have been unable to match your review with any name in our customer database but we are committed to resolving your issue. Accordingly, please email the Neil Huffman Corporate Response Team at contactus@neilhuffman.com with more information so we can contact you. Thank you for allowing us the opportunity to show you why we believe Huffman Has It!

Overall Facilities 4

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Neil Huffman Chevy GMC Nissan of Frankfort

Neil Huffman Chevrolet Buick GMC of Frankfort and Neil Huffman Nissan of Frankfort are your Frankfort KY and Lexington KY destinations for quality new pre-owned and certified Chevy Buick GMC and Nissan vehicles! Our dealerships are open and ready for you!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top