1220 Versailles Rd
Frankfort, KY 40601
Sales: 888-398-8430
Used Cars: 888-415-1990
Sales Department
| Sun | Closed |
| Mon | 10:00am – 8:00pm |
| Tue | 10:00am – 8:00pm |
| Wed | 10:00am – 8:00pm |
| Thu | 10:00am – 8:00pm |
| Fri | 10:00am – 8:00pm |
| Sat | 10:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 5:00pm |
| Tue | 8:00am – 5:00pm |
| Wed | 8:00am – 5:00pm |
| Thu | 8:00am – 5:00pm |
| Fri | 8:00am – 5:00pm |
| Sat | Closed |
See all dealerships near Frankfort, KY that carry Chevrolet, Nissan, GMC, Buick
Overall Rating:
4 (out of 5)
88% recommend this dealer
162 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Never heard from them.
Never heard from them... supposed to send never heard from them....I wanted that truck
Dealer Response
At the Neil Huffman Automotive Group, providing exceptional customer service is our utmost priority. Although we couldn't locate your name in our customer database, we genuinely value your feedback and are dedicated to addressing your concerns. To assist us in resolving the matter, we kindly request you to email the Neil Huffman Corporate Response Team at contactus@neilhuffman.com, providing additional details so that we may promptly reach out to you. We appreciate your giving us the chance to demonstrate why we firmly believe Huffman Has It!
Maximum rating = 5
Called the dealership twice to confirm availability.
Called the dealership twice to confirm availability. Told them we were leaving the house and driving 90 minutes to buy the car. They called 5 minutes before we arrived to tell us that they had sold the car. I’m used to shady behavior from used car dealers, but this one took the cake. Wasted 3 hours and a tank of gas on the round trip. Buyer beware, but we will never do business with them again.
Dealer Response
Ryan, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you are willing to give us another chance, please contact us at (502) 695-7500 so we can understand your situation better in order to try and turn your experience around. Thank you, Neil Huffman Chevrolet-Buick-GMC of Frankfort
Maximum rating = 5
Great Dealership
Very easy to make an appointment that meets my time. The staff listens to what your needs are and work to get you back on your way as soon as possible. Over the past 5 years that I have been coming to this dealership I have always received excellent service and care, that is the reason I drive from Lexington to here and way I purchase my 2024 truck from them.
Dealer Response
Craig, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!
Maximum rating = 5
Neil Huffman offers a huge selection of new and pre-owned vehicles, including Chevy, GMC, and Nissan. Visit us today and experience the Neil Huffman difference. Proudly part of the Neil Huffman Auto Group, family owned and operated since 1969.
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