GMC and Buick
New Car Dealership in Olathe, KS
Overall Rating
4.5/5
Read dealer reviews
Your preferred Olathe Buick & GMC dealer is located just minutes away from Overland Park. We sell new Buick & GMC vehicles including trucks to our customers and feature a great selection of used vehicles in Olathe. Located at 1500 East Santa Fe Street, Robert Brogden Buick GMC is an easy destination to reach from I-35 in Eastern Lenexa.
Robert Brogden Buick GMC's service reps and mechanics are GMC trained and utilize the latest cutting edge technology to keep your car running smoothly.
Robert Brogden Buick GMC Reviews
Overall Rating
4.5/5
290 out of 321 people recommended this dealer
Overall Facilities:
3.3/5
Terrible Management
Reviewed by Lisa
in Lees Summit, MO
March 24, 2021
Want to start off by saying that the actual purchasing of our vehicle went very well and we were very pleased. The staff was very friendly and accommodating. Drove off happy and two days later is when the problems began. We have had to return our vehicle to the dealership 4 times in the first 20 days of purchase. We get it back and within 3 days it is going back with same problem. I fully want to believe that the dealership didn’t know anything was wrong with the truck when they sold it to us but cannot be sure. I have tried to talk with the GM, Phil Skid, and he would not talk to me when I took the time to drive out and see if we could work something out on another truck. He would not take my calls or return my calls. My problem is with the way he runs his dealership. I believe you should stand behind your product and your employees. Phil does neither. Finally took our truck to another GM dealership for repair and have not had a problem again, the service department was night and day from what we received with Robert Brogden.
I will say Allison Leach, the service advisor at Robert Brogden was GREAT!! But if you want someone who will stand behind what they sell you this is not the dealership for you! Wish I could give zero stars because that is what they deserve.
Great Service . Amazing Staff!!!!!
Reviewed by Patrick Coleman
in Lees Summit , Mo
January 08, 2021
Needed a last second oil service and they immediately took care of me . Great experience as always . Thanks for everything
Great customer service from sale team
Reviewed by David
in Olathe, KS
January 21, 2016
I appreciate how Mike Rauscher and all the staff at Robert Brogden Buick GMC handled our purchase of a new GMC Acadia. There were challenges and complications resulting from the delayed delivery from the factory which were beyond the staffs control. The right decisions were made and the right things were done to take complete care of us. When it comes to taking care of the customer, at Robert Brogden they "get it" and I will not hesitate to recommend Robert Brodgen Buick GMC to anyone looking for a vehicle.
David Gantt
PGA Professional,I appreciate how Mike Rauscher and all the staff at Robert Brogden Buick GMC handled our purchase of a new GMC Acadia. There were challenges and complications resulting from the delayed delivery from the factory which were beyond the staffs control. The right decisions were made and the right things were done to take complete care of us. When it comes to taking care of the customer, at Robert Brogden they "get it" and I will not hesitate to recommend Robert Brodgen Buick GMC to anyone looking for a vehicle.
David Gantt
PGA Professional
