2840 Iowa St
Lawrence, KS 66046

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Sales: 785-371-2705

Used Cars: 785-371-4960

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Dale Willey Chevrolet Buick GMC

Overall Rating:

2.5 (out of 5)

72% recommend this dealer

144 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I spent 61k on a truck from Dale Willey.

Reviewed by adam.white22March 14, 2024

I spent 61k on a truck from Dale Willey. Come to find out the owners manual was missing. After going back and forth with them they wanted to charge me 40 dollars for something that should have come with the truck. Stay away from Dale Willey Automotive!!!!

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I purchased a used truck in October 2023.

Reviewed by JlmurrenFebruary 03, 2024

I purchased a used truck in October 2023. I was 50 miles into my 3 hrs drive home and my power seat quit working. I called the sales man the next morning and his response was oh sorry to hear that. It cost me $600 to have a harness under the seat replaced. I was told that the wires had been spliced into and they were a mess. My def system has been in the shop for faulty def system 3 times. It has cost me $800 and it still is not fixed. I will not be purchasing or recommending this dealership.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Service department is inept

Reviewed by Hunter Ray Noe from Lawrence, ksJanuary 14, 2024

-Misdiagnosed repairs multiple times. - 4wd wasn?t engaging at 9k. Took them multiple attempts to diagnose and repair m. -torque converter seal was leaking with less then 20k Said that gaskets are gonna leak. And it?s a ?seep? not a leak. So nothing is wrong! -took it to another dealer and they are fixing the obvious leak.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Dale Willey Chevrolet Buick GMC

Welcome to Dale Willey Automotive in Lawrence

As a Lawrence Chevrolet Buick GMC dealer we offer all of our customers a fantastic selection of both new and used Chevrolet Buick and GMC vehicles. Dale Willey Automotive takes pride in the products we sell the service we offer to customers and of course the vehicle you drive.

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