108 E 13th Steet
Hays, KS 67601

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Sales: 785-625-3481

Used Cars: 785-625-3481

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 12:00pm

Reviews of Robert Brogden's Hays GMC

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

208 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Was there for routine oil change and tire rotation and

Reviewed by MBITTERJanuary 26, 2026

Was there for routine oil change and tire rotation and had also scheduled to have them check seat heater which wasn’t working. It was about 6 weeks later that I noticed seat did not move up/down or forward/backward. I called and asked if this could be because they were under the seat working and perhaps something did not get reattached. Was told this was not possible and to “hammer lightly” on the motors underneath seat to clean the bushings. While attempting to do this found a wire harness hanging down. Found a place that looked like it matched and plugged it in. Seat now works just fine.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing your experience with us. I appreciate your feedback regarding the service you received during your visit for an oil change and tire rotation at Robert Brogden's Hays GMC. It's concerning to hear about the issues you faced with your seat heater and seat adjustments afterwards. I am glad that you were able to resolve the issue by reconnecting the wire harness. Your feedback is important to us, and I encourage you to reach out directly to us if you have any further concerns or questions. We strive for the best service possible and want to ensure you have a positive experience with us in the future. Thank you for choosing Robert Brogden's Hays GMC. Regards, Scott Wasinger, Service Manager

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Everything was quick and easy.

Reviewed by CullensJanuary 21, 2026

Everything was quick and easy. Everyone was extremely knowledgeable and helpful. Miguel even help set up the OnStar service before we left!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your wonderful review, Cullens! I'm pleased to hear that everything was quick and easy for you at Robert Brogden's Hays GMC. It's great to know that Miguel was able to assist you with setting up the OnStar service. We truly appreciate your kind words and hope to see you again soon! Regards, Scott Wasinger, Service Manager

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Our salesman was very knowledgeable about the vehicle we

Reviewed by jflaxJanuary 20, 2026

Our salesman was very knowledgeable about the vehicle we looked at..didn’t try to pressure us into buying new vs used.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your kind review! I am thrilled to hear that our salesman provided you with knowledgeable assistance without any pressure. At Robert Brogden's Hays GMC, we strive to ensure our customers feel comfortable and informed in their vehicle choices. We appreciate your feedback and hope to see you again soon! Regards, Chad Staab, Sales Manager

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Robert Brogden's Hays GMC

Serving the Hays and Northwest Kansas areas Robert Brogden's Hays GMC offers new GMC vehicles along with quality low-mileage pre-owned and GM Certified Pre-owned vehicles.

The dealership also has a complete service center, parts department and auto body shop for total support and maintenance of a customer's vehicle.

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