Briggs Chevrolet of Fort Scott

I recently bought a truck from this dealership and my experience was great! I live 2 hrs away and did alot of the negotiations through the phone with Frank. He was very personable and made everything easy. The deal was done over the phone Friday and we picked it up Saturday. He said he would hold it without a deposit and sure enough it was ready for us. Everything went well and everyone was super nice. Unfortunately as I was driving it home 30 miles in and the serpentine belt started squaling really bad and it never stopped. I ended up taking it to the dealership the next day and it cost me $400 dollars. Obviously wasn't too happy after that. Well I communicated with Frank about my experience and I didn't expect anything to happen. He apologized for our troubles and sent me a check in the mail to reimburse me! I couldn't believe it! Nowadays you don't expect things like this to happen. I'm so appreciative of Frank for going out of his way to make things right when he didnt have to do anything. How many dealerships would have done that? The truck is running great now, no issues since. Briggs will always be my first choice when buying a vehicle! Thanks for everything Frank!

Enjoy doing business with local people and also the ongoing service and friendly atmosphere.

Briggs had the right truck for me. I love my new black Z71!!