4030 Lowe's Blvd
Waterloo, IA 50701

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Sales: 319-493-3119

Used Cars: 319-429-7132

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat Closed

Reviews of Community Buick GMC

Overall Rating:

4.6 (out of 5)

98% recommend this dealer

453 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Enrique and Tate were wonderful to work with.

Reviewed by Cmh619August 05, 2025

Enrique and Tate were wonderful to work with. Definitely assets to the dealership. Patient with questions and made sure I was comfortable with the transaction. Will recommend to others.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your feedback! I am glad that Enrique and Tate provided you with such a positive experience at Community Buick GMC. Their dedication to ensuring you feel comfortable and well-informed is truly appreciated. We look forward to serving you again soon. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Enrique was a refreshing sales-person.

Reviewed by downingmandyJuly 31, 2025

Enrique was a refreshing sales-person. He was receptive, kind, and rolled with me at the pace and place I was at the entire duration of my buying process. That was greatly appreciated and is what earned and then kept my business.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you so much for your thoughtful review, Mandy! I'm thrilled to hear about your positive experience with Enrique at Community Buick GMC. His approach to making sure you felt comfortable and supported during your buying process is truly what we're all about. We appreciate your business and look forward to seeing you again soon! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

KORE.

Reviewed by Mitch from Williston ndJuly 12, 2025

KORE. This man was unable to come to an agreement with my family on a trade in price. He used some aggressive sales tactics, however he was unable to meet on a trade in value. This was completely fine, its a process to agree on pricing. What earned a poor review was his mannerism's over the phone when we wouldn't agree on the values. He was rude to talk to when pressed. I offered a farewell "Talk to you later", to which he replied "actually you WONT. This conversation is over" The next day he called back to make a small counter offer. I addressed his comment from the day prior and he hung up..

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for sharing your experience with us, Mitch. I understand how important clear communication is during the process, especially regarding trade-in values. We appreciate your feedback and are committed to improving our customer interactions at Community Buick GMC. I encourage you to reach out to me directly so we can better discuss your concerns. Thank you again for your input. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Community Buick GMC

Community Buick-GMC is the Cedar Valleys fastest growing dealership. Our team of dedicated professionals are dedicated to providing customers with exactly what they expect total satisfaction!

Visit our newly remodeled showroom or check us out at CommunityBuickGMC.com from the comfort of your home for the details on our extensive new GM Certified and Pre-Owned vehicle inventory.

Our award winning service department has an excellent reputation one we're proud of! We are a General Motors Goodwrench Service Plus dealer with ASE certified Factory trained technicians with over 70 years combined experience! Come be a part of our Community!

Ready to buy? Get a price quote before visiting the dealership.

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