Mike Molstead Motors in Charles City including address, phone, dealer reviews, directions, a map, inventory and more

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1501 S Grand Ave
Charles City, IA 50616

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Sales: 641-715-9029

Used Cars: 641-715-9045

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Mike Molstead Motors

Overall Rating:

4 (out of 5)

95% recommend this dealer

335 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Prompt service and very informative

Reviewed by mUddYCheVy from Crescent city, CAJune 06, 2022

Jared, was very helpful, although I did not make a purchase, he was very informative and helped guide me in the direction I needed to go.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Do not recommend this dealership. Terrible service

Reviewed by Mary from Illinois May 07, 2022

They will say they will contact you, and they never do. They do not want to sell cars to non locals apparently. I wanted to buy a 2022 Jeep Grand Cherokee L, but no one will call back after many attempts to get ahold of them.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

This customer sent in an inquiry on a car at 4:20pm on a Saturday, about 20 minutes after we had closed for the weekend, and then posted this review on Sunday evening after we had not gotten back to them. Our internet sales team responded to this customer first thing Monday morning, came to a quick agreement and delivered her this vehicle by the end of the day on Monday. Unfortunately she has not taken the time to come back and amend this bad review.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Tried dealing with them on a pickup.

Reviewed by stog9263March 20, 2022

Tried dealing with them on a pickup. They asked for info from me, which I gave them, never heard back. Contacted them two more times. Finally got everything in order after 10 days. Set up a time to drive 3.5 hrs to buy the pickup. I had my finances all in order to buy the pickup. Less than 24 hrs before I drove down there, they notified me and said they sold the pickup to a "local". Also told me that that person had been in the day before to test drive it. They filled out a financial app that got turned down, but they waited to see if they could come up with a co-signer when they knew my finances were all.set. never go back to even look at what they have to sell. If they don't want to deal with people outside their area, maybe they should stay off sites like yours

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Mike Molstead Motors

Here at Mike Molstead Motors we truly are "your friend in the car business." We have 2 locations and our professional staff of Chevrolet Buick GMC Ford Chrysler Dodge Jeep & RAM certified sales consultants will help guide you through every step of your car buying experience with the courtesy and respect you would expect from a true friend. We strive everyday to treat our customers the way we would treat a friend or guest in our own homes. Our primary goal is to exceed your expectations and to serve all your automotive needs. We invite you to come experience our "low pressure" environment we believe you will love it!

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