Bob Brown Buick GMC in Ankeny including address, phone, dealer reviews, directions, a map, inventory and more

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1405 SE Oralabor Road
Ankeny, IA 50021

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Sales: 515-657-6578

Used Cars: 515-705-0227

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Bob Brown Buick GMC

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

419 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Jeff and Terry are the BEST! Jeff does everything to make...

Reviewed by dmicutieOctober 08, 2021

Jeff and Terry are the BEST! Jeff does everything to make sure the customer is taken care of. He goes over and beyond. The scheduler Alicia and Jeff are the reason I continue to service in Ankeny.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi ,we appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Quick and painless. We submitted paperwork before we...

Reviewed by AmyandkaleyAugust 29, 2021

Quick and painless. We submitted paperwork before we arrived and we in and out under an hour. Excellent service. The finance department was amazing!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.8 (out of 5)

Matt, I have had my vehicle in your shop ever since last...

Reviewed by fran.channonAugust 02, 2021

Matt, I have had my vehicle in your shop ever since last year trying to find out why the traction and Stabiltrak lights come on and it is happening all the time now. I have had several things replaced only to find out it still did not take care of the problem. Please look at all they have replaced on my vehicle. I do have an extended warranty on my vehicle so the parts have been covered. It has been a trial and error and nothing is working. I noticed this weekend that they even come on when you get in the car like it is the weight. I have a trailer and pulled it to the fair Saturday and the compressor for the rear suspension when it comes on it has an awful noise and it clicks and struggles to level. Its like the air pump or whatever is under there, cannot take the load. It also did it when I get in the vehicle if it is on an unlevel ground. It has a horrible noise trying to level. Also I had new back brakes put on and they are making noises too. Terry Tracy is aware of all this and Jeff is my person I call for service. Terry told me a little over a month ago that he would get my vehicle back in and give me a car to drive of which I have not heard from him or Jeff since I was last there. I left a message for Terry Friday and Jeff today. Please see what you can do, This is very annoying.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Overall Experience 5

Customer Service 4

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

About Bob Brown Buick GMC

Bob Brown is a name that you know and trust that now offers an all new line up of BUICK-GMC models at our indoor location in Ankeny! You can shop the states largest inventory at IOWA'S #1 BUICK-GMC Dealer. Our indoor showroom offers you the ultimate shopping enviroment with over 40 vehicles to choose from!

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