3200 E Main St
Richmond, IN 47374

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 7:00pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 12:00pm

Reviews of Freedom GMC

Overall Rating:

2.6 (out of 5)

50% recommend this dealer

8 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Horrible!

Reviewed by Randell from Richmond, IN 47374August 17, 2024

Horrible!! The sales rep Bill, the manager Chad, and of course the owner all lied to me!! Took my trade info and said we will call you and never did! Also sold my son a piece of crap car! Worthless dealership!!!! Stay away!!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

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Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Came in for accident repair estimate.

Reviewed by Mike from Richmond Indiana June 06, 2024

Came in for accident repair estimate. As soon as the man who caused the problem walked in I knew it was a lost cause. The owner of company and this man were good friends. So.... you know how that went. Stay away from this shoddy dealership! You cannot trust them

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (765) 962-0505 to discuss your concerns, as your satisfaction is of utmost importance to us.

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Maximum rating = 5

1.0 (out of 5)

Had a 10am appointment here, showed up and watched the

Reviewed by Aveo from IndianaJanuary 21, 2024

Had a 10am appointment here, showed up and watched the car I was scheduled for drive off on a test drive. Was told by sales manager by appointment was basically useless after driving 2 hours. Avoid this third rate dealership!!!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Aveo, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (765) 790-3336 at your earliest convenience to discuss how we can turn this experience into a positive one.

Overall Facilities N/A

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Quality of Repair N/A

Maximum rating = 5

About Freedom GMC

Studebaker Buick GMC Inc has been locally owned and operated since 1979. We have over 720 years of combined experience in sales and service. Studebaker Buick GMC Inc is a no-pressure no-gimmick dealership all about family and great customer service. We want our relationship with each customer to continue for many years after the sale. We do business the "old-fashioned" way with a handshake and honoring our word. Our commitment to you is simple: we will be there for you before during and after the sale. We are grateful and appreciate all of our customers. And remember if the lights are on there is a Studebaker here!

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