1920 N Lebanon St
Lebanon, IN 46052

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Sales: 317-559-6662

Used Cars: 317-559-6677

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Bill Estes Chevrolet GMC

Overall Rating:

4.6 (out of 5)

87% recommend this dealer

61 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Customer service is excellent.

Reviewed by Angie March 16, 2025

Customer service is excellent. They take very good care of me. Will definitely take my vehicle back to them.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

Collin did a good job.

Reviewed by Warren from Marion, INFebruary 23, 2025

Collin did a good job. Overall, we are pleased with our purchase. I don't want to make this sound too negative, because I share blame here. We realized after we left the dealership (on the way home after make the used car purchase) that our driver's side windshield wiper did not work and we were missing the antenna (FM/AM) from the top rear of the car. All in all, it was a $20 fix (purchasing the antenna). The antenna screwed right on and the windshield wiper just had a loose bolt. Again, I share the blame for not checking every single little thing before purchasing, but that seems like some things that should have been checked by the dealership before offering sale. Also, the dealership is 90 minutes from home, so I did not even contact them to bring it back. In other words, I'm not saying they wouldn't fix it. They may have been willing to fix it, but I wasn't willing to drive back for that. Also, the transaction seemed to take a long time. I haven't bought a car in a while, but we were there for about 3 hours. We did have a trade in, but it was a minimum trade and had clean title. We also had the check in hand for the vehicle and did not finance there. I could be wrong about it taking a long time.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

My experience could not have been any better working with

Reviewed by jbledsoe2016January 03, 2025

My experience could not have been any better working with Bill Estes. My salesman, Scott, took great care of me. He and Chris got my payments where I needed them to be while also getting me in a brand new car. I couldn’t recommend them enough!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Bill Estes Chevrolet GMC

At Bill Estes Automotive we believe that employees must be excited about their career and clearly see their contribution toward the fulfillment of our corporate goals. We believe the business must be profitable to ensure long-term sustainability and to allow our company to contribute to the community in a significant way. We believe we must act differently and earn the trust and respect of every person that gives us the opportunity to earn their business. We believe that at Estes we are a different kind of dealer and we prove it with our actions.

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