9896 North Michigan Rd
Carmel, IN 46032

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Sales: 317-872-9896

Used Cars: 317-872-9896

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Ed Martin Buick GMC

Overall Rating:

4.9 (out of 5)

95% recommend this dealer

1002 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Dennis McNamara is professional and very knowledgeable -

Reviewed by maxinejegJanuary 05, 2025

Dennis McNamara is professional and very knowledgeable - answering all questions - and even some that I had not even thought of yet! Dennis is low key and very easy to work with making the purchase of my car enjoyable.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you so much for your business and kind feedback! Have a happy new year, and enjoy your beautiful new Buick!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Ajay did a great job with my service appointment today.

Reviewed by msujay2012December 30, 2024

Ajay did a great job with my service appointment today. Quickly got my car into the system and back to me with no issues.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for taking the time to provide feedback on your recent experience at our dealership. We appreciate your business and look forward to serving you again.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Don't trust them.

Reviewed by Charles from Bryan, OHDecember 26, 2024

Don't trust them. Don't buy from them. I set up an appointment in west Carmel, IN to look at a used pickup truck. That appointment got pushed out because the truck went to the service shop which wasn't a big deal, I would expect them to take care of any issues before I would buy it. When I emailed them to confirm my appointment (on the next day), I was informed that the used car manager had sold the truck while it was still in the service shop. This low bar of ethical business standards is not even close to their 4.+ rating.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Charles, we are sorry we were unable to assist you with a purchase. It is true we take the safety of our customers very seriously and will not allow test drives until after our service department has deemed the vehicle ready. Sometimes trade in vehicles do not meet our quality standards and we do in fact wholesale them while they are in service. We make every effort to make sure we are selling a quality vehicle at a competitive price and if we feel that we cannot do so, we wholesale it. We will continue to search for a vehicle for you. Thanks Ed Martin Management

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Ed Martin Buick GMC

Welcome to Ed Martin Buick GMC in Carmel Indiana!

Visit Ed Martin Buick GMC today for your New Used or GM Certified Pre-Owned car truck or suv. We stock a comprehensive array of the latest models. Let our expert sales staff help you fit one to your lifestyle. Ed Martin is the premier Buick and GMC dealership in the Carmel Fishers Zionsville Noblesville Brownsburg & Indianapolis area and the surrounding Boone Hamilton Marion & Hendricks Counties. We provide excellent customer service a friendly environment attractive financing options and of course great cars! Come see us today and experience "The Ed Martin Way" for yourself.

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