Serra Buick GMC Champaign

my husband and I bought a 2012 chevy silverado and not even 5 months later the engine needs to be replaced. . .we didn't spend a small sum of money on this truck. and when my husband called them there was no call returned at all, then he went in and asked what they could so about it to help us put since they sold us a lemon, the guy said " If we fixed every car that broke down after five months of leaving here, we wouldn't make any money!" this is NOT how you do business and they never disclosed anything wrong with this vehicle which thankfully helps us with our lemon law case, but this a warning for other people DO NOT BUY FROM THIS PLACE. they will take your $18,000 and then tell you your xxxx out of luck. NOT WORTH IT, will never come here again!!!!

All members of the dealership are professional and friendly, but our salesperson Carlos went above and beyond in finding me the vehicle I have been looking for at a phenomenal price. They gave me a fair amount for my trade-in and it was a very efficient process.