Lou Bachrodt Auto Mall in Rockford including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

7070 Cherryvale North Blvd
Rockford, IL 61112

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Sales: 815-580-3174

Used Cars: 815-580-3156

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Lou Bachrodt Auto Mall

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

2908 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

We experienced amazing service!

Reviewed by Jameslove91May 24, 2022

We experienced amazing service! Sam was so kind and helpful. We love our Truck! Thank you.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

Trying to get info on my vehicle that they have had for 3

Reviewed by AvslinsMay 23, 2022

Trying to get info on my vehicle that they have had for 3 full days and a weekend. Dont call, you'll just get the run around

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 2

Customer Service 2

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

He's amazing!

Reviewed by tiffanyhall723May 20, 2022

He's amazing! Thanks Mr.Hall for your service! You rock sir, nothing but greatness!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Lou Bachrodt Auto Mall

We're a family owned business and it shows! You have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. We look forward to demonstrating our commitment to excellence every time a customer walks in the door!

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