7400 W. Cermak
Riverside, IL 60546

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Sales: 800-584-9190

Used Cars: 800-584-9190

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:30pm

Reviews of Castle Buick GMC

Overall Rating:

3.7 (out of 5)

84% recommend this dealer

971 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I tried buying a car here.

Reviewed by Steve from OttawaSeptember 29, 2025

I tried buying a car here. My car on KBB was around 6500 and they offered me 1500. I politely said I would like me keys back. MULTIPLE times they left and came back without my keys and kept saying hey, maybe we could work this out. After the third time I was more firm to give me my keys back. I think I had to ask 5 times. All this and I was still willing to buy their car without a trade in. They would not move off of their retail price. There was about 200 discount and I offered 500 less and said it will not happen and we will call you if it does. Very diappointing.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

My wife took my 2023 GMC Canyon AT4 in for routine

Reviewed by tremainleggansJuly 29, 2025

My wife took my 2023 GMC Canyon AT4 in for routine service and was told that the transmission specialist heard an issue with my trans. Now, the diagnosis device didn’t pick up any issue when she brought it in, nor did my app inform me of any problems. I was advised by the service adviser to bring it back so the specialist could investigate the problem. I brought it back (I also informed the shop that I was having transfer case issues), and the shop took over a week to repair my vehicle and the transmission specialist worked on my trans though I myself never had an issue with the transmission; but when I inquired about my transfer case problems I was told they mechanic couldn’t find any problems; but he found an issue with my transmission just from hearing something, are you serious!!!! A few days after I got my vehicle the check engine light came on, but it went off the same day. My problem with Castle’s mechanic shop is that I didn’t authorize a transmission repair, I brought it back so the mechanic could investigate and inform me of any issues. Now I don’t trust the work that was not needed and I have a transmission repair associated with my VIN, which in turn has decreased the value of my vehicle. I will never take my car to Castle ever again. Plus they owe me for a rental I had to get on my own dime; they keep xx’n me about that. I hate that I ever trusted Castle’s mechanic shop to do anything to my truck.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great Cars and also good service.

Reviewed by Maricela Guzman from Cicero ILJune 27, 2025

Great Cars and also good service. Vincent Vega was very helpful thank you Vincent for all your help. This is our third car from Castle Buick GMC. We loved thank you .!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Castle Buick GMC

Welcome to Castle Buick GMC of North Riverside, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from North Riverside, Berwyn, Cicero, Oak Park, and Brookfield by delivering a seamless and enjoyable car-buying experience. At Castle Buick GMC of North Riverside, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!

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