1752 E Norris Dr
Ottawa, IL 61350

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Reviews of Bill Walsh GMC Truck of Ottawa

Overall Rating:

4.8 (out of 5)

54% recommend this dealer

24 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Bill Walsh Superstore!

Reviewed by Tamara SibbittApril 12, 2025

Bill Walsh Superstore! Helped us tremendously to get out of our lease and into a better financial situation. We are very appreciative!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Had a great experience at Bill Walsh!

Reviewed by MarthaMarch 26, 2025

Had a great experience at Bill Walsh! Bob was knowledgeable, patient and answered all of my questions. He even gave me time alone for me to decide. Trevor looked up an extra rebate and even found a great interest rate for the time frame I wanted. There was no pressure and I felt heard and taken care of. I drove from Chicago for the free lifetime power train warranty but got so much more! The best experience buying a car I’ve had in 30 years.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Wow! Thank you so much for taking the time to share your exceptional experience at Bill Walsh. We're thrilled to hear that Bob's knowledge and patience, along with Trevor's dedication to finding you the best rebate and interest rate, made your car-buying journey so positive. We truly believe in providing a no-pressure environment where our customers feel heard and valued, and it's incredibly rewarding to know we achieved that for you. We're delighted that the free lifetime powertrain warranty brought you from Chicago, and even more so that you found so much more than just that. Your 30 years of car-buying experience make your feedback especially meaningful to us. We strive to create the best possible experience for every customer, and we're honored to have earned your trust. We look forward to serving you again in the future, Martha!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We have been searching a a truck with all the features we

Reviewed by twescoubasMarch 09, 2025

We have been searching a a truck with all the features we wanted and found it at Bill Walsh. Their private for the 2022 Sierra was very competitive, no haggling and the inclusion of a lifetime power train was icing on the cake. Jeremey Torres was grate to work with an dher made sure we got what we were looking for with no pressure. Such a great experience, we highly recommend.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

twescoubas, what a great review! We are so happy you found your truck, and that Jeremey Torres made it a great experience. Thank you!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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