3700 16th St
Moline, IL 61265

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Sales: 888-849-4162

Used Cars: 866-454-3427

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 3:00pm

Reviews of KEY AUTO MALL - GM

Overall Rating:

4.2 (out of 5)

96% recommend this dealer

631 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

You wanna go somewhere and have your credit destroyed

Reviewed by rachel.mcmahon1111October 03, 2025

You wanna go somewhere and have your credit destroyed after you worked so hard to build it go see Jeff Smith

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your feedback, Rachel. We understand your concerns regarding your experience at Key Auto Mall GM. Our team values all customer input and would like to discuss this matter further. Please feel free to reach out to us directly so we can address your situation and assist you. Your satisfaction is important to us. Sincerely, The Key Auto Mall GM Team

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Had a wonderful transaction with Brian McGee a Key Auto

Reviewed by tim.hernandez22July 03, 2025

Had a wonderful transaction with Brian McGee a Key Auto with the purchase of my new truck. He provided detailed information on the two different trucks to help make my decision the right one. He listened to my needs and delivered. Highly recommend him and his service. Dave Masterson was awesome too!!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your wonderful review, Tim! We're thrilled to hear about your positive experience with Brian and your new truck purchase at Key Auto Mall GM. It's great that he was able to provide you with the detailed information you needed and listened to your requirements. We appreciate your recommendation, and we're happy Dave was able to assist as well. We look forward to seeing you again for your future automotive needs! Sincerely, The Key Auto Mall GM Team

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

My daughter was looking to buy a new car.

Reviewed by Paul.manleyApril 13, 2025

My daughter was looking to buy a new car. She always drove a Mazda and liked the CX 30 that I bought from Key 2 years ago. We went over and talked to Randy Webster who kindly showed her different models . After a couple of test drives with Randy she decided on a beautiful red CX 30. Everything making this deal was very easy going for her no stress. Thanks to everyone at Key for a pleasant deal.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your wonderful review, Paul! We're thrilled to hear that your daughter found her perfect red CX-30 with the help of Randy at Key Auto Mall GM. It's great to know that the process was stress-free and enjoyable for both of you. We appreciate your kind words and hope to assist you again in the future! Sincerely, The Key Auto Mall GM Team

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About KEY AUTO MALL - GM

As you browse KEYAutoMall.com you will experience a comprehensive overview for each of our new and pre-owned vehicles to help you find your next car truck van crossover or sport utility. Come on in and see why KEY Auto Mall is your complete full service automotive dealer.

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