2022 Essington Rd
Joliet, IL 60435
Sales: 815-439-5500
Used Cars: 815-439-5500
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 7:00pm |
| Sat | 7:00am – 3:00pm |
See all dealerships near Joliet, IL that carry Chevrolet, GMC, Buick
Overall Rating:
4.1 (out of 5)
87% recommend this dealer
173 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Had my ABS stablelink serviced and was told I needed a
Had my ABS stablelink serviced and was told I needed a new transmission at the cost of 8,000$ plus 12 hours labor. I Told the service advisor the transmission was tied in the abs and never had an issue before the abs problem. They told me to replace the transmission even though I haven?t had a problem with it since the abs brake position sensor was replaced. The amount of add on service work from this dealership is insane and not needed. I?ll never go back there. They also delivered my parents new Envsion with it being two quarts of oil short. No one there cares and they just make up excuses.
Dealer Response
Mike, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (815) 230-2064 at your earliest convenience to discuss how we can turn your experience into a positive one.
Maximum rating = 5
Service rep was ?
Service rep was ?on the ball? Understood my request and my lack of correct nomenclature
Dealer Response
Mike, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Maximum rating = 5
We came in late in the day with an unexpected emergency
We came in late in the day with an unexpected emergency car repair and were very happy with the service provided. Everything was great! Check in, our shuttle driver Vicky was so kind and even stayed late to take us home which we appreciated. The car was fixed in a short amount of time and shuttle driver back Ed also very nice. We've purchased and had our cars serviced from D'Arcy since 1990 and could not be more pleased! Thank you!
Dealer Response
We appreciate your positive review about your recent experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Maximum rating = 5
D'Arcy Buick GMC has been in business in Joliet for nearly 20 years. We have a large selection of new and pre-owned vehicles to choose from. Our state-of-the art service facility features 2 quick oil change bays and 25 service bays that allow us to serve our customers even better. Our customer lounge features comfortable seating along with coffee tea hot chocolate vending machines wireless high-speed internet access a children?s activity area and television. We provide a free shuttle service as well as an early bird and late night drop box for added convenience. Your vehicle will receive a complimentary car wash with an oil change or any service work that is done. We are committed to your complete satisfaction. Stop in to see us!
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