Al Piemonte Buick GMC in Elmhurst including address, phone, dealer reviews, directions, a map, inventory and more

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364 W Grand Ave
Elmhurst, IL 60126

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Sales: 630-478-2507

Used Cars: 630-478-2500

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Al Piemonte Buick GMC

Overall Rating:

4.5 (out of 5)

91% recommend this dealer

825 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Bought many cars from Tony .

Reviewed by TDecember 05, 2022

Bought many cars from Tony ..Recommend him to anyone ..When you get there ask for Tony

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Worst car buying experience I have ever had.

Reviewed by swynn77December 05, 2022

Worst car buying experience I have ever had. With that being said I purchase on average of 1 new vehicle per year and pay cash. Being 2 hours away I spoke with them on the phone and made agreements on my trade in value and the purchase price of the vehicle they were selling. When I arrived I did not work with who I dealt with on the phone and the deal changed. The sale price of their vehicle increased and my trade in dropped substantially. At one point, I had asked for the keys to my vehicle back twice which did not happen. I had get aggressive and they only retrieved my keys after I told them they were holding me against my will and that there are clear laws against that. Oh wait we forgot to tell you about the $3900 for vehicle locator that is installed on every vehicle we sell. After an exhausting negations that should have never happened, we finally come to an agreement and start filling out to the paperwork. The first document they hand me to sign is a credit application filled out with partially incorrect information. I explained multiple times that I was paying cash and asked why this was needed. I even stated that I do not want a credit inquiry as I am working on a large business transaction and didn't want me buying a car to be an issue. Salesman states that there would not be any credit ran and that this form was required to be on file for state auditors to prove the identity of the buyer. You guessed it.. He went straight into the other room and ran my credit less than 5 minutes after we had this conversation. I could go on about the disorganization and greasiness of this dealership but I will chalk this up as lesson to buy local next time and move on.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for taking the time to share your recent experience at Al Piemonte Buick GMC. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. The Al Piemonte Buick GMC Team 888-851-4025

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I was very pleased with the service and everyone was

Reviewed by antoinemckinney2012December 04, 2022

I was very pleased with the service and everyone was great. I will be back again.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Al Piemonte Buick GMC

Welcome to Al Piemonte Buick GMC! As your premium Buick GMC dealership near Chicago IL our team of dedicated experts committed to providing excellent customer service. Our reputation is built on customer trust and we work hard to earn and keep that trust everyday. Whether you're looking to purchase or lease a new or used vehicle service your current automotive or simply learn more about our Buick GMC inventory Al Piemonte Buick GMC near Bensenville IL is your one-stop shop.

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