6305 Northwest Highway
Crystal Lake, IL 60014
Sales: 779-800-3317
Used Cars: 779-800-3317
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 2:00pm |
See all dealerships near Crystal Lake, IL that carry GMC, Buick
Overall Rating:
4.6 (out of 5)
90% recommend this dealer
402 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Wonderful customer service, amazing financial people,
Wonderful customer service, amazing financial people, overall amazing experience! I’ll definitely be back again
Dealer Response
Genevieve, thank you for choosing Napleton Buick GMC Crystal Lake and for sharing your 5-star review. We are excited to read that our sales team made the process seamless. We look forward to working with you again down the road. Take care.
Maximum rating = 5
We had an incredibly smooth and pleasant experience at
We had an incredibly smooth and pleasant experience at this dealership from beginning to end. The entire process was seamless from start to finish. Every staff member we interacted with was helpful, courteous and professional. Buying a vehicle from Seann Omara was particularly wonderful— he is knowledgeable, helpful, and genuinely committed to making sure we got the best deal possible. We left very pleased and would happily recommend Napleton Buick GMC to others!
Dealer Response
Kate, thank you for sharing your satisfaction with our team, especially Sean! We are happy to know you left with a great deal. Enjoy the ride, and we hope to see you again at Napleton Buick GMC Crystal Lake.
Maximum rating = 5
We had an incredibly smooth and pleasant experience at
We had an incredibly smooth and pleasant experience at this dealership from beginning to end. The entire process was seamless from start to finish. Every staff member we interacted with was helpful, courteous and professional. Buying a vehicle from Seann Omara was particularly wonderful— he is knowledgeable, helpful, and genuinely committed to making sure we got the best deal possible. We left very pleased and would happily recommend Napleton Buick GMC to others!
Dealer Response
Thank you for sharing your experience, Kate! We're glad to hear Seann and our entire team made the process smooth and enjoyable. It's great to know you left feeling satisfied with your deal. We truly appreciate your recommendation and hope to see you again at Napleton Buick GMC Crystal Lake!
Maximum rating = 5
Every dealership in the Napleton Auto Group is guided by a single principle -- putting the customer first. From 1931 when Edward W. Napleton opened a small Desoto dealership on the south side of Chicago to the more than 60 Napleton Auto Group dealerships our family owns today our commitment to customer satisfaction shines through at every Napleton dealership.
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