2720 South Michigan Avenue
Chicago, IL 60616
Sales: 872-225-3777
Used Cars: 872-225-3777
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:30pm |
| Tue | 9:00am – 7:30pm |
| Wed | 9:00am – 7:30pm |
| Thu | 9:00am – 7:30pm |
| Fri | 9:00am – 7:30pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Chicago, IL that carry Chevrolet, GMC, Buick
Overall Rating:
4.5 (out of 5)
95% recommend this dealer
1184 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I had a wonderful experience at Napleton Downtown.
I had a wonderful experience at Napleton Downtown. My salesperson Eric was awesome! He made sure I was well taken care of. He didn’t pressure me and guided me through the whole process. I appreciated his patience , kindness and professionalism! I’d recommend this dealership and my salesperson Eric to any and everyone who is in need of a new car!
Dealer Response
Brittanei, it's wonderful to hear that Eric provided such a supportive and patient experience. Thank you for recommending Napleton Downtown Buick GMC and our team!
Maximum rating = 5
Todd was great with taking care of my truck, as well as
Todd was great with taking care of my truck, as well as things I needed to take care on my truck. He was accurate on his timeframe and when I should expect to get my truck back. Also he explained things to me about my truck. I appreciate you, and I’ll see you soon!
Dealer Response
Hi Bernice, thank you for sharing your positive feedback about Todd's work on your truck. We truly appreciate your business and we look forward to seeing you again at Napleton Downtown Buick GMC!
Maximum rating = 5
Great facility and the staff are fantastic!
Great facility and the staff are fantastic! I always get great service and pricing from Napleton
Dealer Response
Thank you for leaving Napleton Downtown Buick GMC your positive feedback!
Maximum rating = 5
Every dealership in the Napleton Auto Group is guided by a single principle -- putting the customer first. From 1931 when Edward W. Napleton opened a small Desoto dealership on the south side of Chicago to the more than 60 Napleton Auto Group dealerships our family owns today our commitment to customer satisfaction shines through at every Napleton dealership.
Find out what your used car is worth with our appraisal tool.