4200 Jonesboro Rd
Union City, GA 30291

Get Directions
Hours Toggle

Sales Department

Sun 12:00pm – 4:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Nalley Chevrolet

Overall Rating:

3.4 (out of 5)

83% recommend this dealer

439 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Do not purchase a car from this dealership, all

Reviewed by S Robbs from Roswell GaJuly 30, 2024

Do not purchase a car from this dealership, all individuals are fraudulent & operate a business under false pretense.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for bringing this to our attention. We're very sorry to hear about your experience. This is not the standard of service we strive to provide. We take such concerns seriously and would like the opportunity to address them. Please contact me directly so we can discuss this matter further and work towards a resolution. John Barker, General Manager Nalley Chevy 678-488-8847

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

I purchased a Chevy Trax vehicle on 6/8/24.

Reviewed by Very Annoyed Customer July 24, 2024

I purchased a Chevy Trax vehicle on 6/8/24. I never received a tag even after a month after my vehicle purchase. After attempting numerous calls and voicemails, I finally notified Nalley that I was leaving negative review. That is when I finally received a call back from Andrea with tags and titles. She casually told me my tag was processed and submitted on 7/16/24. Over 5 weeks later!!! My temp tag is now expired and I did not even receive a courtesy call from the dealership. Buyer beware…

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

I'm very sorry to hear about the delay and lack of communication you experienced regarding your vehicle tag. This is not the level of service we aim to provide, and I apologize for any inconvenience caused. Please contact me directly so we can address your concerns and ensure such issues do not occur in the future. John Barker, General Manager Nalley Chevy 678-488-8847

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

We purchased a vehicle and a month later don't have the

Reviewed by quesaddApril 18, 2024

We purchased a vehicle and a month later don't have the paperwork necessary to obtain a title and license. They lie, avoid, and don't return calls. This is the worst experience I have ever had with a dealership. If I could give a ZERO I would.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

We sincerely apologize for the inconvenience and frustration you've experienced with your vehicle purchase. The delay in providing the necessary paperwork and the lack of communication are unacceptable. We understand how important it is to have your title and license in a timely manner. Please contact me directly so we can urgently address this matter and work towards a resolution. Michael OConnor, General Manager Nalley Chevrolet 678-488-8847

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Nalley Chevrolet

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!

If you don't see what you are looking for click on CarFinder fill out the form and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff click on Directions for interactive driving directions and other contact information. We look forward to serving you!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top