4200 Jonesboro Rd
Union City, GA 30291
Sales Department
Sun | 12:00pm – 4:00pm |
Mon | 9:00am – 7:00pm |
Tue | 9:00am – 7:00pm |
Wed | 9:00am – 7:00pm |
Thu | 9:00am – 7:00pm |
Fri | 9:00am – 7:00pm |
Sat | 9:00am – 6:00pm |
Service Department
Sun | Closed |
Mon | 7:00am – 6:00pm |
Tue | 7:00am – 6:00pm |
Wed | 7:00am – 6:00pm |
Thu | 7:00am – 6:00pm |
Fri | 7:00am – 6:00pm |
Sat | 7:00am – 4:00pm |
See all dealerships near Union City, GA that carry Chevrolet, GMC, Buick
Overall Rating:
3.4 (out of 5)
83% recommend this dealer
439 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Do not purchase a car from this dealership, all
Do not purchase a car from this dealership, all individuals are fraudulent & operate a business under false pretense.
Dealer Response
Thank you for bringing this to our attention. We're very sorry to hear about your experience. This is not the standard of service we strive to provide. We take such concerns seriously and would like the opportunity to address them. Please contact me directly so we can discuss this matter further and work towards a resolution. John Barker, General Manager Nalley Chevy 678-488-8847
Maximum rating = 5
I purchased a Chevy Trax vehicle on 6/8/24.
I purchased a Chevy Trax vehicle on 6/8/24. I never received a tag even after a month after my vehicle purchase. After attempting numerous calls and voicemails, I finally notified Nalley that I was leaving negative review. That is when I finally received a call back from Andrea with tags and titles. She casually told me my tag was processed and submitted on 7/16/24. Over 5 weeks later!!! My temp tag is now expired and I did not even receive a courtesy call from the dealership. Buyer beware…
Dealer Response
I'm very sorry to hear about the delay and lack of communication you experienced regarding your vehicle tag. This is not the level of service we aim to provide, and I apologize for any inconvenience caused. Please contact me directly so we can address your concerns and ensure such issues do not occur in the future. John Barker, General Manager Nalley Chevy 678-488-8847
Maximum rating = 5
We purchased a vehicle and a month later don't have the
We purchased a vehicle and a month later don't have the paperwork necessary to obtain a title and license. They lie, avoid, and don't return calls. This is the worst experience I have ever had with a dealership. If I could give a ZERO I would.
Dealer Response
We sincerely apologize for the inconvenience and frustration you've experienced with your vehicle purchase. The delay in providing the necessary paperwork and the lack of communication are unacceptable. We understand how important it is to have your title and license in a timely manner. Please contact me directly so we can urgently address this matter and work towards a resolution. Michael OConnor, General Manager Nalley Chevrolet 678-488-8847
Maximum rating = 5
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