2150 Cobb Pkwy SE
Smyrna, GA 30080
Sales: 770-953-1800
Used Cars: 770-953-1800
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 5:00pm |
Overall Rating:
4.7 (out of 5)
92% recommend this dealer
345 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
the whole experience was just not up to standards.
the whole experience was just not up to standards. Picked up the truck with fresh scratches on the fender. 1- the scratches on the truck I pointed out go up wards which tells me the scratches occurred from something rubbing up and down on it . theres not any on the hood , which if it would have happened else where then the hood would be scratched. So since some are covered up by the hood when closed I know it had to of happened with the hood open . If it was something rubbed up or brushed up against it would be going sideways . I pointed out the scratches and sent pictures and got offered to have it polished but they are too deep to be polished . It’s multiple scratches all right next to each other. It needs painted or corrected 2- the tech didn’t even put 1 mile on the car after repairs . How did he QC his job ?? I paid for a turbo boost related repair . How can you verify the intercooler and stuff works properly without driving?? The paperwork said the car was driven a total of 5 miles after repairs but the odometer hadn’t increased since drop off. So I’m guessing I’ll have to do the QC process and hope the tech did it right. 3- the coolant residue left all on the engine Bay Area . No cleaning or anything after repairs . Vehicle still smells like coolant . I just don’t think that’s what you guys strive for on the standard and experience for service . That’s very poor quality and service.
Maximum rating = 5
I enjoy coming to buick they are really polite, and make
I enjoy coming to buick they are really polite, and make you feel very comfortable. I have been telling people all about them, and I'm even recommended family to go buy a car
Dealer Response
Hi Hope, Wow, it's experiences like yours that really keep us motivated! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Maximum rating = 5
Repair estimate over priced, inconclusive and not
Repair estimate over priced, inconclusive and not competitive! I don?t think the service tech. Tried to solve the problem but instead recommended pricey recommendation. I went to another shop and got the problem resolved for a fraction of the Buick repair quote
Dealer Response
Hi Sandra, We regret to hear that your recent experience was anything less than exceptional. When you have an opportunity, please reach out to us at (770) 872-0704 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon. Sincerely, Quinton Manston Service Manager Quinton.Manston@CapitalBPG.com (770) 618-7213
Maximum rating = 5
Welcome to Capital Buick GMC
We have been serving Atlanta Marietta & Smyrna for more than 80 years. It's because of our dedication to you our customers and neighbors that we are still here today to bring you the latest in Buick and GMC models. Capital Buick GMC has an outstanding reputation because we put the customer first. From our highly trained service team to our compassionate finance team we are here to keep you and your family on the road.
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