2150 Cobb Pkwy SE
Smyrna, GA 30080

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Sales: 770-953-1800

Used Cars: 770-953-1800

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Capital Buick GMC

Overall Rating:

4.7 (out of 5)

92% recommend this dealer

342 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Dear Capital One Buick GMC, I am writing to

Reviewed by candycamarenaJanuary 14, 2025

Dear Capital One Buick GMC, I am writing to express my disappointment with the recent service I received at your dealership. I had an appointment scheduled for an oil change and mentioned to Radi Rafailov that my vehicle might need new brakes. I inquired about the cost of replacing the brakes, but at no point was I informed that there would be a $140 inspection fee if I chose not to have the brakes replaced at the dealership. Faced with the choice of losing $140 for a service I neither requested nor was informed about, I reluctantly decided to have my brakes replaced. This resulted in a total charge of $662.41. I am deeply dissatisfied with the lack of communication and transparency regarding this fee. This is not the first time I have encountered issues with this dealership. However, since I purchased my vehicle from you, I have continued to return for servicing. Unfortunately, this experience has led me to reconsider my decision, and I am now seriously considering servicing my vehicle elsewhere moving forward. I hope you take this feedback seriously and address the communication gaps to improve customer service for future clients. Sincerely, Candelaria Camarena

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Theo was a very nice guy to work with.

Reviewed by Hgies112January 09, 2025

Theo was a very nice guy to work with. He knows the vehicle and was able to answer all the questions I had. Drove from SC and it was well worth it! Outstanding Dealership and Great great hospitality. As soon as you walk in the door keep up the good work. HG

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We had an awesome experience!

Reviewed by Hilary Harris December 20, 2024

We had an awesome experience! Thank you to Theo and the entire Capital team! Wonderful experience!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Capital Buick GMC

Welcome to Capital Buick GMC

We have been serving Atlanta Marietta & Smyrna for more than 80 years. It's because of our dedication to you our customers and neighbors that we are still here today to bring you the latest in Buick and GMC models. Capital Buick GMC has an outstanding reputation because we put the customer first. From our highly trained service team to our compassionate finance team we are here to keep you and your family on the road.

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