1661 Whittlesey Rd
Columbus, GA 31904

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Sales: 706-641-0113

Used Cars: 706-641-0074

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 6:00pm

Reviews of Group 1 GMC Rivertown

Overall Rating:

4.5 (out of 5)

89% recommend this dealer

700 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

They sold me a truck with a defective OnStar feature.

Reviewed by Lion-ellApril 17, 2025

They sold me a truck with a defective OnStar feature..Took almost 2 months to correct the problem, and backed into something dented my tailgate, and scraped my right rear tail light when they were able to finally replace the module.. they fixed one problem but damaged my truck in the process (minor damage but it wasn't there when i brought it in and it was parked afterwards so it wasn't hard to trace back) WITHOUT those problems I'd say that it's a decent place with friendly employees. My purchase experience was efficient but they need to check their vehicles better...

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Stacey Day General Manager Group 1 GMC Rivertown sday@group1auto.com

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The service at Rivertown is convenient, fast

Reviewed by TsageApril 17, 2025

The service at Rivertown is convenient, fast professional, and I would recommend the service department there.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your kind words! We're thrilled to hear that you found the service at Rivertown GMC to be convenient, fast, and professional. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I was greeted by a very friend associate that took his

Reviewed by Cindy BApril 17, 2025

I was greeted by a very friend associate that took his time to make me feel welcome and showed me exactly what I have been looking for. I never felt pressured and was treated like I was the only customer and that my needs and concerns mattered.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you, Cindy, for your wonderful review! We're thrilled to hear that our associate made you feel welcomed and valued during your visit to Rivertown GMC. Providing a pressure-free experience while addressing your needs is what we strive for. We appreciate your feedback and hope to see you again soon! Sincerely, The Rivertown Buick GMC Team

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Group 1 GMC Rivertown

Welcome to Rivertown GMC in Columbus Georgia- Serving surrounding cities and beyond. Our professional grade pick up is made by GMC. We have an outstanding reputation because we put our customers first. This is why we have designed our dealership to best fit your needs. We want to be your choice for all GMC services and will do what it takes to keep you 100% satisfied.

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