125 S Dixie Ave
Cartersville, GA 30120
Sales Department
| Sun | Closed |
| Mon | 8:30am – 7:00pm |
| Tue | 8:30am – 7:00pm |
| Wed | 8:30am – 7:00pm |
| Thu | 8:30am – 7:00pm |
| Fri | 8:30am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:30pm |
| Tue | 7:30am – 5:30pm |
| Wed | 7:30am – 5:30pm |
| Thu | 7:30am – 5:30pm |
| Fri | 7:30am – 5:30pm |
| Sat | 8:00am – 2:00pm |
See all dealerships near Cartersville, GA that carry GMC, Buick
Showing the most recent reviews from Cars.com and DealerRater.
People here at this dealership are very professional and
People here at this dealership are very professional and friendly. They don’t push you into purchasing they allow you to make your own mind
Dealer Response
Thank you so much for your kind words, Dianna. We appreciate you and your business. Let us know if we can help in any way. Wish you all the best!
Maximum rating = 5
DO NOT buy a used car from this dealership!
DO NOT buy a used car from this dealership! I bought a used Cadilac on 12/31/2022 with only 64,717 miles on it and it appeared to be in immaculate condition. The salesman assured me that the car had had all maintenance done at their dealership and was a one-owner. Last week, the car broke down on me and now needs a new motor, costing $11k! Which is only $1k less than I paid for the car. Keep in mind I have only put a couple thousand miles on the car. It only has 70,347 miles on it now. The owner wants to make it right by offering me $3500 for the car! This is laughable! DO NOT BUY HERE, I REPEAT DO NOT BUY FROM HERE!
Dealer Response
Hello Ms Allen, we are sorry you feel this way. Unfortunately, when you bought the vehicle last year, it was a ten year old vehicle purchased as-is, at a fair market value with no provisions for an extended warranty to cover future mechanical issues. GM Cadillac built with manufacturers warranty of 4 years. According to our records, acknowledged by the purchaser, these were stated on the purchase date. We have made an effort to help, which you declined. Again, we are sorry for the present situation.
Maximum rating = 5
Bad service
Every time I go to the maintenance part, they manage to disappoint their customers more, it's a shame and once again I'll change my opinion for the worse. Even if they have new installations, when they charge you for the service they always come up with extra costs, for example, checking a check engine, where it's free everywhere, not even with a vehicle warranty, there they charge you $150 more... they do the work to fix the problem and when you're ready to leave the total cost of the entire problem was $ 1000, it's unfortunate for me. After you try to get out and check your vehicle, you discover that something else is wrong with you... check your vehicle well before driving it and clarify the situation for them.. it's incredible.. this is my last review for this place and I hope it helps someone so they don't buy here... I will never come back here again. and finally I contacted you, but your agents are very kind, but the manager or supervisor did not accept my call because it was time for lunch so he said, tell him to come early tomorrow... that shows me how unimportant his clients are to you... and don't delete my comment... that people know the good and the BAD.
Dealer Response
Hello Diego, so sorry your service work was not covered by your extended warranty provider. Unfortunately, diagnosis charges for a potential repair are common for GM Certified repair centers and technicians. We will be more than happy to look at any issue you have with our repairs. You can reach me at, 706-295-9090 Michael Helm Service Manager, if you would like to discuss this further.
Maximum rating = 5
Welcome to the all NEW Riverside Buick GMC dealership in Cartersville GA. We welcome you to come by and see the New and Used inventory along with our Service Department all under New Management! We are a No hassle dealership. We Make It Easy!
Find out what your used car is worth with our appraisal tool.