Woody Folsom Chevrolet Buick GMC

The owner Woody Folsom is an amazing man and always takes care of his customers. The only place I will purchase my cars and my family cars

At the dealership everyone was friendly, but I was not allowed to test drive my truck because it was blocked by other trucks. I purchased it in Baxley and the salesman (Ryan) said they would deliver it to me in Valdosta on a Rollback and he would be with them to get everything activated in the truck. He also stated he would call me the next business day to set everything up. None of these things happened. Someone from the Woody Folsom dealership drove it to Valdosta, so I didn’t even get to drive it until it had over 100 miles on it. It clearly was never detailed and missing at least a quarter tank of gas. I noticed some damages, such as scratches and cuts throughout the interior and dash. The delivery driver walked around the truck with me as I took pictures of the damages. They contacted the salesman to let him know I was not happy with what I found. He assured me all the damages I found would be fixed and said it would probably be next week when they could take care of it or hire a local company to fix everything. It has been weeks now. I sent text messages, emails, and even used the “Contact Us” on the Woody Folsom homepage. I didn’t get a response from the dealership’s homepage. Ryan confirmed on the texts and emails that they will take care of everything and he would call me back to set it up. At this point I feel like a bill collector trying to get in touch with the salesman to honor the repair agreement. My overall experience with the dealership would be everyone is friendly when you are buying a vehicle from them, but the service after the sell is terrible.

Always pleasant in every way. I have some great friends there! They know me well enough to know what I want and need. They will search high and low if necessary to find what I need or want.