464054 E State Road 200
Yulee, FL 32097
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 5:30pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Yulee, FL that carry Chevrolet, GMC, Buick
Overall Rating:
2.6 (out of 5)
67% recommend this dealer
48 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Service at this location leaves A TON to be desired.
Service at this location leaves A TON to be desired. They just lie. Timeline: 10:30: Arrive for appointment. 10:43: Rep comes over and says that someone will be with me. 10:49: Finally checked in. 11:00: Rep gets my signature. Says time it will take is 3-4 hours. 11:10: I depart back to work. 4:35: Arrive back at dealership. I see my truck parked near the service bay. 4:45: service rep says they are pulling my truck in now. I say it’s been here for 6 hours. I ask is it going to be done today. He responds yes we are putting our best man on it. So they are now going to complete a 3-4 hour job in half the time. 5:50: I have bad news. We have the wrong rotors for your vehicle. Why wasn’t my vehicle brought back in the order it was received based on appointment and arrival time? If the oil changes were done before me then you’re telling me I’m the only person that had a non routine service today? If I’m not then where are all the people that came after me. What happened is because I left you all put me to the back of the line. Then when I showed up THAT’S when it magically becomes my turn for you all to begin the work on my vehicle and it’s been here DOUBLE the quoted work time. If you’d have started my vehicle in the order it was brought in then you’d have discovered that the rotors were wrong but that’s a probably a lie but I don’t know. Could be a lie. Could be that the job DOES take 3-4 hours and it couldn’t be done in the hour and forty-five minutes. Just say that. Quit lying and covering each other. Oh and this is the SECOND time it has happened to me. The first time the branch manager gave me a ride home. She’s a big Celtics fan.
Dealer Response
Thank you for taking the time to share your experience with us. We understand your frustration regarding the service timeline and communication at Ron Anderson Chevrolet Buick GMC. It is essential for us to provide clear expectations and timely service to our customers. We appreciate your feedback and would like to invite you to contact us directly so we can address your concerns in detail and work towards a satisfactory resolution. Your experience is important to us, and we strive to improve our service for all our customers. Thank you again for sharing, and we hope we can make things right for you. Sincerely, The Ron Anderson Chevrolet Buick GMC Team
Maximum rating = 5
Anderson Chevrolet
The staff and the employees were very friendly and knowledgeable and paid close attention to all my car problems. Thank you so and God bless them all.
Dealer Response
Greg, thank you for your kind review; we are happy to pass along your comments to the team here at Ron Anderson Chevrolet Buick GMC, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Maximum rating = 5
Oil Change
I booked my appointment for an oil change and tire rotation for as close to first appointment of the day. As I travel almost an hour for service. This oil change took over 2 hours to complete. My last oil change took the same time frame and I did book it as first in the morning. I'm sorry but this is unacceptable. I believe it is time to find a new dealer, especially as I am new to the area.
Dealer Response
We appreciate your business and I am so sorry to hear this. We now have a person that is managing the Quick Lube department. This should speed up all oil changes! Please give us another try, we would like to exceed your expectations!
Maximum rating = 5
HOME OF THE "NO CREDIT" FINANCING. Welcome to your Jacksonville Chevrolet Buick and GMC dealership Ron Anderson Chevrolet Buick GMC. We are one of the oldest dealerships for miles around. Our expert sales staff along with our finance service parts and body shop work hard to provide you with great service and get you the best vehicle at the best price. Welcome to Ron Anderson Chevrolet Buick GMC your HOMETOWN dealer where WE MAKE IT EASY. Come and visit us today!
Find out what your used car is worth with our appraisal tool.