1555 1st St S
Winter Haven, FL 33880

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Sales Department

Sun Closed
Mon 8:30am – 6:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 6:00pm
Fri 8:30am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Central Buick GMC

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

These people are not interested in disappointing their

Reviewed by Mario from FlNovember 01, 2024

These people are not interested in disappointing their customers, for them the important thing is to sell and sell without anything else mattering. I contacted Brandon Huston Sales Manager to buy a 2022 jeep for my son that they had for sale, the price was agreed, we agreed that I would go the following Saturday for the Jeep. It would be a trip of approximately 4 hours from Miami, so I had to do some family and work planning. I also stopped looking at two other jeeps near here in Miami because I had already given my word that I would go on Saturday for their jeep and for me the word and commitment of a man is worth a lot. The day before the trip I checked their website and to my surprise I realized that they had sold it. No one ever contacted me even though they had my information, which disappointed me quite a bit because the communication with them had been very fluid and very kind. I was particularly interested in this dealership because of the good reviews, now I doubt that most of them are real customers... Here is the opinion of a real customer and the experience with them was very disappointing. Remember, car dealers, the Internet exists and bad reviews stay on the Internet forever.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for sharing your experience with us, Mario. We understand your frustration regarding the communication on the vehicle you were interested in. We value transparency and strive to maintain clear communication with our customers. We invite you to reach out to us directly at so we can better understand your situation and work towards a resolution. Your satisfaction is important, and we hope to regain your trust. Thank you for your feedback. - The Central Buick GMC Team

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

My experience

Reviewed by Torres, Pablo from Davenport, FloridaMay 29, 2023

They are very professional and knowledgeable make you feel very comfortable

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thanks for your perfect review, Pablo! We're glad to hear that our team was professional and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. - The Central Buick GMC Team

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Customer

Reviewed by AHMAD ELABED from Arcadia, FLAugust 11, 2022

Always a big help, when other dealers can?t help, this one gets the job done!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Central Buick GMC Team

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Central Buick GMC

Since 1974 Central Buick GMC has done business with the belief that all customers should be provided with a No Hassle-No Pressure sales environment. Our goal is to provide our customers with honest knowledgeable customer service so they can make informed decisions and the right choice for their vehicle needs!

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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