Jenkins Chevrolet of Venice

Make sure if you buy a car new or used and invest in an extended warranty through GMC that you read the fine print or research problems specifically with the torque converter on any of their vehicles. We bought one and the warranty company specifically stated that they weren't covered under the warranty. We bought a traverse. There is a class action lawsuit dealing with issues specifically for this being heard in March. Ours is failing and we were told it's our problem. They know/knew this existed on their vehicles and have failed to address or fix/compensate people for this specific issue. Just a heads up. We won't be the first or last this happens to.

Horrible experience! Dropped my corvette off on December 10 for an a/c repair that I know & verified through other Vette mechanics should’ve only taken a week at most! It’s now going into a month and they still have my car! I’ve been told several times it’ll be ready at end of the week. I’ve asked to speak to a manager several times with no call backs! On Tuesday 12/31 it was supposed to be ready, of course I had to call to find out if I was still getting it today & was told after putting my car back together, on a test drive it was showing traction control issues! I didn’t have that problem when I dropped it off & it sat in a garage bay for a month now! Sounds to me like they messed something up when putting it back together! My bill is over $5k for this? Once again I’m told it’ll be ready today 1/2/25! Not gonna hold my breath! Maybe I need to get an attorney involved?

This dealership uses a lot of Buts ands, And unfortunately. Not much on customer satisfaction. They are no different than any other place. They double talk, promise and under deliver like no other. After charging $185.00/hr to check the starter And flywheel they then said the real problem was the battery fuse assembly And a coolant leak was the reason for the car running poorly and a no start condition. 3 days later of silence they I formed the owner that her engine was fried. Lol I think they should have k own that Ling before the coolant leak and a bad battery fuse that was defined as the problem. I wouldn't take a skateboard to these card shuffling con artist morons. Another under the cover of darkness dealership snafu. PS the Chevy cruze should be labeled a lemon and a stand be put out front to advertise it. Never again will I direct a customer to have them look at their car. Ineptitude abundance at Jenkins