GMC and Buick
New Car Dealership in Tampa, FL
Overall Rating
4.7/5
Read dealer reviews
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Rivard Buick GMC Reviews
Overall Rating
4.7/5
283 out of 300 people recommended this dealer
Overall Facilities:
2.9/5
Horrible customer service
Reviewed by Mike h
in North port Fl
February 15, 2021
I went into this dealership yesterday February 12, 2021 to try to buy a new truck. They have the truck and I had just came in. It was the only one that was available because they are selling them fast. It had about $2200 more of equipment that I needed but still want to take a look at it. The sales guy who I thought was nice named Sean bone. He came out open the truck gave us the key let us take it on a test drive no pressure. We came back wanted to talk over some numbers so we went inside to sit down. My dad proceeded to tell him that he had a 2018 Chevy Silverado LTZ with only 19,000 miles on it. He asked him to give a offsite appraisal on it. I had gotten up to leave my dad and the salesman along because I had a phone call. I come back to the table I find that neither one of them are there. I go back to my car and find my dad sitting in it. I asked him what happened? He tells me that he came back with an offer for his truck 5 to 6000 under wholesale. They were trying to steal the trade in. Which most dealerships do that’s why you never trade in your car. After we had it appraised by AutoNation and another large store which offer 35,000 to 36500. Rivard only wanted to give $31,000. So my dad got up and said this wasn’t gonna work with the trade-in price. So the sales guy brushed him off at 10 OK have a nice day and walked away. That’s extremely rude. If anybody has been in the car business which I used to sell cars and or have purchased cars in the past. Usually they tell you where you need to be or they get a manager to see if they can close the deal. He was very dismissive and cocky. I wouldn’t recommend this dealership at all horrible customer service. I have never seen a dealership broom customer out so fast in car salesman term. Do you self a favor and find another dealership that will match or beat the price. I think I already found one with a dealer fee that’s half the price. Stay away from this place they think they’re you know what doesn’t stink.
Very Pleased Customer!
Reviewed by Doug, from Columbus, GA
in Columbus, GA
May 05, 2018
Ben Pugliesi did a terrific job handling my 2017 Sierra truck purchase. I was an out of state buyer and Ben handled every aspect of the transaction. He worked very well with my lender who had pre-approved me. When I arrived at the dealership my truck was parked out front, fully serviced, gas tank full, and clean as a whistle. Ben showed me many of the features that would make my 400 mile drive home comfortable. After a 30 minute inspection and test drive we completed the paperwork without any surprises and I left very happy.
My First Car!
Reviewed by Amanda
in Valrico, FL
October 11, 2016
Had an amazing experience! Nate Pribble was an outstanding salesman who helped me through the process of getting my first car.