21500 U.S. 27
Lake Wales, FL 33859
Sales: 855-852-9411
Used Cars: 855-855-3143
Sales Department
| Sun | Closed |
| Mon | 8:30am – 7:00pm |
| Tue | 8:30am – 7:00pm |
| Wed | 8:30am – 7:00pm |
| Thu | 8:30am – 7:00pm |
| Fri | 8:30am – 7:00pm |
| Sat | 8:30am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 3:00pm |
See all dealerships near Lake Wales, FL that carry GMC, Cadillac
Overall Rating:
4.9 (out of 5)
98% recommend this dealer
1631 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Superb, quick, efficient and kind service from start to
Superb, quick, efficient and kind service from start to finish!! So in love with our new Denali!! Brought right to our door in Tampa Bay!!! Definitely lifelong client! Highly recommend!!
Maximum rating = 5
I purchased a used vehicle from this dealership and
I purchased a used vehicle from this dealership and discovered multiple pre-existing issues immediately after delivery, including a cracked windshield and a front-end noise. I notified the salesperson within hours of leaving the lot and provided clear documentation. I received no acknowledgement or response for more than 48 hours. The lack of disclosure about safety-related defects, combined with the complete absence of post-sale communication, reflects systemic process failures. A dealership should, at minimum, acknowledge a customer reporting delivery-day issues. That did not happen here. I resolved the issues independently, but the dealership’s silence raised legitimate concerns about transparency, internal accountability, and basic customer support standards. This experience indicates a need for significant improvement in post-sale responsiveness and operational oversight. Deceptive.
Dealer Response
Thank you for taking the time to outline your experience, Alexa. Your comments regarding undisclosed vehicle issues and the delay in post-sale communication have been noted and will be reviewed with our management team to evaluate where our processes did not meet expectations. Clear acknowledgment and timely follow-up are essential parts of our customer support standards, and feedback like yours helps identify areas that require closer attention. If you would like to discuss the details of your purchase or the documentation you provided, our management team is available to review everything with you directly. -The Huston GMC Team
Maximum rating = 5
Mark was great with helping and being patient to get
Mark was great with helping and being patient to get exactly what I was looking for and staying in my budget.
Dealer Response
Thank you for sharing your experience, Hugo! It’s great to hear that Mark was able to help you find exactly what you were looking for while staying within your budget. We appreciate your feedback and are glad you had a positive visit with us. -The Huston GMC Team
Maximum rating = 5
HUSTON CADILLAC GMC OF LAKE WALES FLORIDA
Welcome to Huston Cadillac GMC a Lake Wales Florida family-owned and operated car dealership. We have been serving Lake Wales Winter Haven and Lakeland Cadillac and GMC drivers for over 25 years with new and used cars SUVs and trucks. Allow our professional and knowledgeable sales consultants to supply you with exceptional customer service. Huston Cadillac GMC is located at 19510 US Highway 27 in Lake Wales across from Lake Weaver and just minutes from downtown Lakeland or Winter Haven.
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