Coggin Chevrolet at the Avenues

DO NOT BUY YOUR VEHICLE FROM COGGIN CHEVROLET BEWARE: Coggin Chevrolet allegedly CONCEALED paint damage on a new 2024 Corvette Z06 and the general manager tried (in my personal experience) to buy back our vehicle to RESELL IT AS NEW. Our experience with this dealership was absolutely horrible, unprofessional, and unethical. If I could rate them zero stars, I would. Chevrolet Z06 – purchased 4/9/2024 for $163K • Damaged and Filthy Upon Delivery: Dealer-to-door service - I arranged for a reputable enclosed car carrier service, specializing in luxury vehicles, to deliver the Z06 to my home. Upon arrival at my home, the vehicle was filthy with fingerprints, smudges and dirt (inside and outside). The dealership didn’t even bother to remove the tacky handwritten note stating “SOLD” that was taped to the windshield. Coggins Chevrolet had the vehicle for 5 days prior to transporting, so they had plenty of time to prep/detail my Corvette Z06. I spoke to Cary Watkins ahead of time and Cary’s excuse was they didn’t have a place to keep it clean. The transport driver then informed me of DAMAGE to the vehicle's front end. They confirmed this damage was documented at pickup from Coggin Chevrolet, and the sales advisor, Cary Watkins, was aware of it. Cary told the driver that the customer is okay with noted damage (a blatant lie). Again, the damage and dirty condition was NOT as a result of the transport company. My opinion is that the dealership purposely concealed damage by keeping it dirty. Paint Damage: My $165,000 Z06 was delivered with paint speckles and overspray that were initially hidden by dirt and dust. After having it cleaned by a professional detailer, they discovered significant overspray and white speckles on the hood. The detailer suggested this possibly happened at the dealership’s service department, allegedly while another vehicle was being painted (see photos). They confirmed the white paint cannot be removed through detailing and recommended repainting the entire car. Poor Management Response & SELLING USED VEHICLES AS NEW After uncovering the significant issues with my Z06, I reached out to the dealership’s general manager, Will Stepaniak. Initially, Mr. Stepaniak offered to reimburse me for the detailing costs, but when the detailer discovered the paint speckles and white overspray—issues that could not be corrected—his response shifted. He acknowledged the problems and proposed to “unwind” the deal by buying back my Corvette. However, he required me to sign a disclosure stating the car was “new,” which raised concerns. I questioned whether he intended to resell the vehicle as “new” to an unsuspecting customer. Shortly afterwards, Mr. Stepaniak rescinded the buyback offer. In further discussions, he offered only $5,000 in compensation but insisted I sign a non-disclosure/non-disparagement agreement, preventing me from speaking about the dealership’s actions. I refused. This experience destroyed my trust in this dealership, and I would NEVER consider purchasing another vehicle from them. BOTTOM LINE: Coggin Chevrolet at the Avenues in my opinion lacks professionalism and integrity. DO NOT BUY CORVETTES FROM THEM. Save yourself stress and avoid doing business with Coggin Chevrolet at all costs.

DO NOT BUY YOUR VEHICLE FROM COGGIN CHEVROLET BEWARE: Coggin Chevrolet allegedly CONCEALED paint damage on a new 2024 Corvette Z06 and the general manager tried (in my personal experience) to buy back my vehicle to RESELL IT AS NEW. My experience with this dealership was absolutely horrible, unprofessional, and unethical. If I could rate them zero stars, I would. Chevrolet Z06 – purchased 4/9/2024 for $163K Damaged and Filthy Upon Delivery: Dealer-to-door service - I arranged for a reputable enclosed car carrier service, specializing in luxury vehicles, to deliver the Z06 to my home. Upon arrival at my home, the vehicle was filthy with fingerprints, smudges and dirt (inside and outside). The dealership didn’t even bother to remove the tacky handwritten note stating “SOLD” that was taped to the windshield. Coggins Chevrolet had the vehicle for 5 days prior to transporting, so they had plenty of time to prep/detail my Corvette Z06. I spoke to my sales representative, Cary Watkins, ahead of time and Cary’s excuse was they didn’t have a place to keep it clean. The transport driver then informed me of DAMAGE to the vehicle's front end. They confirmed this damage was documented at pickup from Coggin Chevrolet, and the sales advisor, Cary Watkins, was aware of it. Cary told the driver that the customer is okay with noted damage (a blatant lie). Again, the damage and dirty condition was NOT as a result of the transport company. My opinion is that the dealership purposely concealed damage by keeping it dirty. Paint Damage: My $165,000 Z06 was delivered with paint speckles and overspray that were initially hidden by dirt and dust. After having it cleaned by a professional detailer, they discovered significant overspray and white speckles on the hood. The detailer suggested this possibly happened at the dealership’s service department, allegedly while another vehicle was being painted. They confirmed the white paint cannot be removed through detailing and recommended repainting the entire car. Poor Management Response & ALLEGEDLY SELLING USED VEHICLES AS NEW After uncovering the significant issues with my Z06, I reached out to the dealership’s general manager, Will Stepaniak. Initially, Mr. Stepaniak offered to reimburse me for the detailing costs, but when the detailer discovered the paint speckles and white overspray—issues that could not be corrected—his response shifted. He acknowledged the problems and proposed to “unwind” the deal by buying back my Corvette. However, he required me to sign a disclosure stating the car was “new,” which raised concerns. I questioned whether he intended to resell my vehicle as “new” to an unsuspecting customer. Shortly after this conversation, Mr. Stepaniak rescinded the buyback offer. In further discussions, he offered only $5,000 in compensation but insisted I sign a non-disclosure/non-disparagement agreement, preventing me from speaking about the dealership’s actions. I refused. This experience destroyed my trust in this dealership, and I would NEVER consider purchasing another vehicle from them. BOTTOM LINE: Coggin Chevrolet at the Avenues in my opinion lacks professionalism and integrity. DO NOT BUY CORVETTES FROM THEM. Save yourself stress and avoid doing business with Coggin Chevrolet at all costs.

Other than the wait time, everything was great. The service rep was friendly and efficient. Understood what I did and didn't want at the time. Much appreciated.