3980 Fowler St
Fort Myers, FL 33901

Get Directions
Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 1:00pm

Reviews of Victory Layne Chevrolet

Overall Rating:

4.2 (out of 5)

93% recommend this dealer

197 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Warning Stay Away !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Reviewed by Dan Johnson from Fort myersSeptember 08, 2023

Drive as farrrrrr away as you can!!!!!!!!!!! I went there two times. Both times they made my car worse. I have a performance vehicle. I need tires. I asked if they can handle the very rare factory rims on my car. They said we do all the time. Well I learned my lesson. Don't except your car till you did your own through inspection. One of my wheels were scratched. I didn't inspect it till the next day. They said I couldn't prove it was them. It cost me $1000 for a new rim. The second time I though they could handle an oil change. I did inspect the car this time. There is 12 OIL palm smudges on and inside the car, also under the hood. All they said was I will have someone wipe it off. First how does it get on the car just changing oil and how is it given back to the customer this way. All the Manager said was he thinks this is unacceptable, then walked away. I left for good! Stay away you have been warned.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

On behalf of our dealership, we appreciate you bringing these issues regarding your recent visit to our attention. We strive to ensure an excellent experience and would appreciate the opportunity to hear more about what happened. Please contact us directly at your convenience. Sincerely, The Victory Layne Chevrolet Team

Overall Facilities 1

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Amazing

Reviewed by REMY DUGGER from Fort Myers, FloridaJuly 13, 2023

Amazing overall! Hannah was the absolute best! She was able to get me the truck I wanted for the price I wanted, 10 out of 10

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Victory Layne Chevrolet Team

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Service

Reviewed by Beverly Loo from Fort Myers, FloridaJune 22, 2023

Victory Layne Chevrolet provides prompt and experienced service. Their facilities are impeccable.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

It's our commitment to ensure quality customer care by providing comfortable, clean, and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, The Victory Layne Chevrolet Team

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top