Ritchey Cadillac Buick GMC

Ronnie Lawson service advisor took care of all the repairs as well as getting the old part returned . Excellent customer service and follow through and prompt .

Everybody was very kind and courteous. Our scheduling person was very accommodating as we do not live in the area and requested a service at the last minute. We were in a pinch.

All associates are very good and nice here, and Ms. Joan is indeed awesome. So professional, so carrying, so precise, quick without wasting your time, yet plenty of information and teaching you what you need to know, and kind and great with people. Great job, Ms. Joan, thank you! Cadillac is a high end car and since 2016 Ritchey Cadillac in Daytona Beach, FL on Nova Str. never disappointed me with anything ever, in all my visits. All work precise, efficient, without returns, efficiently done, going the extra mile when you didn't even know something was wrong, customer oriented. Excellent mechanics, quality work. I'm saying that because any small or big thing I needed it worked great after they fixed or replaced it. They explain all to you and give you plenty of details and information. Always ready to offer your a shuttle, in time. The car was always fixed the same or next day, as promised or rather earlier. Waiting room is friendly, cozy, fresh coffee and refreshment, yet I never had to wait longer. Plenty of parking around. Lost of associates around to help and and ask you what you need. Excellent technology services: text messages, email, receipt online if you want, calls, you name it.