Dimmitt Chevrolet in Clearwater including address, phone, dealer reviews, directions, a map, inventory and more

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25485 US Hwy 19 N
Clearwater, FL 33763

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Sales Department

Sun 12:00pm – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Dimmitt Chevrolet

Overall Rating:

4.1 (out of 5)

93% recommend this dealer

424 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Poor Customer Service

Reviewed by mscott513147 from Clearwater, FLFebruary 14, 2023

I made my first appointment with the Dimmit Chevrolet Service department 3 weeks before the scheduled appointment date of 12/7/2022. I needed the engine heater recall completed, I had a loose engine shield that needed new retaining clips and my transmission from time to time would jam into 1st gear when coming to a stop. On my first visit 12/7/2022 all that was completed was the engine heater recall, I was told they didn’t have time to inspect engine shield issue or the transmission. I was disappointed that I had set the appointment up 3 weeks in advance with the 3 known issues and only one item was completed. I was asked to bring the vehicle back 2 weeks later. I dropped my vehicle off for my second visit on 12/20. They retained the vehicle for three days and I had to repeatedly ask for updates on the repairs. At the end of the 3rd day, they stated the needed to order the retaining clips for the engine shield, not sure why this was not done before my appointment and the transmission tech only had 15 mins the last day to look at the transmission, in which I was told he did have the issue reoccur and he was sending the diagnostics to a GM engineer. To this day I have never heard about the results from the GM engineer. I was asked again to schedule another appointment at the beginning of the year. I attempted several times to contact my service agent after the first of the year to schedule another appointment we finally scheduled one for 2/13/2023 in which I was told that the vehicle would need to remain with the service depot for at least 4 days. Nowhere along the way was I ever offered a courtesy car for my vehicle. It is my only mode of transportation. At this point I gave up having Dimmit Chevrolet fix my transmission issue and ask them only to resolve the engine shield issue. I dropped my car off the night before the appointment and waited for a call on the 13th . Again, I had to reach out a 4:00 and again at 5:00pm to obtain a status. At that point they came back and stated the retaining clips in the wheel well were okay and wanted more information on where the noise was coming from. They requested I leave the vehicle with them for another day. At this point I gave up on getting my vehicle serviced. Dimmit Chevrolet has lost a customer of this very poor customer experience. It’s shame since I bought the vehicle built to my specifications from Dimmit and had an outstanding experience four years ago. I will not be bringing my vehicle back to Dimmit for service nor will I use the dealership for my next vehicle purchase.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, John Johnson Service Director johnjohnson@dimmittchev.com (727) 791-1818

Overall Facilities 1

Customer Service 1

Buying Process 5

Quality of Repair 2

Maximum rating = 5

5.0 (out of 5)

Verry professional thank you

Reviewed by Lara from LebanonFebruary 10, 2023

I want to thank Mr Richard khoury for all the information provided by him to help me to know what I can buy. Verry professional

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Eli Karam, General Sales Manager, 727-791-1818

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Amazing Dealership

Reviewed by TORI NELLIS from Clearwater, FLJanuary 17, 2023

The staff was very friendly and helpful with the car buying process.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for this five-star rating and amazing review Tori! We really appreciate your business. Sincerely, Eli Karam, General Sales Manager, 727-791-1818

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Dimmitt Chevrolet

Dimmitt Chevrolet is your Clearwater Florida Chevrolet dealer in the Tampa Bay region. Heading north on US Highway 19 from SR60 take the Dimmitt Drive exit. Dimmitt Chevrolet will be on your right. Dimmitt Chevy has a huge inventory of new and pre-owned vehicles can provide excellent auto financing terms has an award winning service and parts department and boasts a state of the art collision center. The Dimmitt Chevrolet sales department ranks highest in customer satisfaction and loyalty. Dimmitt Chevrolet is Your Family Dealership... since 1924.

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