Kelley Buick GMC of Bartow in Bartow including address, phone, dealer reviews, directions, a map, inventory and more

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255 W Van Fleet Dr
Bartow, FL 33830

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Sales: 863-800-9902

Used Cars: 863-578-5794

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 1:00pm

Reviews of Kelley Buick GMC of Bartow

Overall Rating:

4.3 (out of 5)

91% recommend this dealer

466 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Buying experience at Kelley Buick GMC

Reviewed by Dacostam from Lakeland , FlNovember 30, 2022

Worked with Manny on sales. What a pleasant experience. Manny treated us very well and answered all our questions. We got a great deal on the car and finance was a breeze. I will definitely buy my next car from Kelley and will recommend Manny to anybody looking for a car.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an pleasant experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Kelley Buick GMC Team

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

GMC 2500

Reviewed by THOMAS HENDERSON from Lakeland, flNovember 23, 2022

Jon Andrew?s was a great salesman to work with. Jon continued to look and stay in contact with me as we searched for a hard to find model. Eventually he got me in the perfect truck.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello Thomas! It is great to hear about your recent service experience. I will certainly pass on your feedback to Jon as he will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Kelley Buick GMC Team

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

BUYER BEWARE!

Reviewed by Sheila Wickett from Auburndale, FLNovember 14, 2022

I recently bought a 2018 Chevy Silvarado with a worn out transmission. I paid $27,000 for a pick up that now doesn't run just made my second payment. When I called, I was basically told that I bought the truck as is, and they would not do anything to help with the repairs. This is the second and the LAST vehicle that I will ever purchase from this dealership. I truely believe that they knew that the transmission was bad, but had got it to run right just long enough to unload the piece of s**t on me, now I gotta put another probably $5,000 in it to get it to run, not to mention no vehicle for a week. BUYER BEWARE!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for your feedback. We are presently looking into this matter, and encourage you to contact us directly to provide a bit more insight into what happened.

Overall Facilities 5

Customer Service 1

Buying Process 2

Quality of Repair 1

Maximum rating = 5

About Kelley Buick GMC of Bartow

Why should you buy from Kelley Buick GMC? Our unmatched service and diverse inventory have made us Florida's only GMC Dealer of the Year (per General Motors) a 2020 CarGurus Top-Rated Dealer award winner and a Buick Mark of Excellence award winner. Visit us today to discover why we have the best reputation in Polk County!

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