24799 Sussex Hwy
Seaford, DE 19973
Sales Department
Sun | Closed |
Mon | 9:00am – 7:30pm |
Tue | 9:00am – 7:30pm |
Wed | 9:00am – 7:30pm |
Thu | 9:00am – 7:30pm |
Fri | 9:00am – 7:30pm |
Sat | 9:00am – 5:00pm |
Service Department
Sun | Closed |
Mon | 7:30am – 5:30pm |
Tue | 7:30am – 5:30pm |
Wed | 7:30am – 5:30pm |
Thu | 7:30am – 5:30pm |
Fri | 7:30am – 5:30pm |
Sat | Closed |
See all dealerships near Seaford, DE that carry Chevrolet, GMC, Buick
Showing the most recent reviews from Cars.com and DealerRater.
Satisfied customer
Overall nice experience. Took longer for repair with problems getting the parts. Was notified every day with progress.
Dealer Response
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The ig Burton Chevrolet of Seaford Team
Maximum rating = 5
2018 Equinox Service
Kevin was very courteous and great at keeping me up to date with the status of my repair.
Dealer Response
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. The ig Burton Chevrolet of Seaford Team
Maximum rating = 5
Totally jerked around by these guys.
Never jerked around like I was by these guys after many years of buying and financing cars and trucks. I was looking for a used car and found one online at this dealership. They were advertising that you could get the deal started online since we were in the middle of the Covid pandemic lockdown and I live in New Jersey. I wanted to be upfront regarding my situation, so I explained in my first email that I was a senior citizen living on a fixed income and that my credit was not perfect. I even included my annual income and my FICO score in that email. The salesman assured me that he could get me approved for a loan with an acceptable rate, so I sent in the credit application. He came back with a 36 mo. deal. In an attempt to get the payments a little lower, we went back and forth a few days over email. After exactly four days I said that I would just take the original 36 mo. deal. The salesman responded that the approval had been withdrawn and they had another buyer anyway. When I complained, he said the approval was still good but the terms had changed which made the payments way out of reach. Now my credit score has dropped 9 points and I have no car. What a way to run a dealership. My advice is to be very careful when dealing with these guys.
Dealer Response
Thank you for alerting us to this issue, Tony. Our top priority is delivering 100% customer satisfaction and it's concerning to hear you feel your experience does not reflect that. I would really appreciate the chance to speak with you regarding this matter. Please contact us directly at your earliest convenience. We look forward to speaking with you and regaining your trust in our business. Sincerely, The ig Burton Chevrolet of Seaford Team
Maximum rating = 5
We're a Chevrolet dealer located in Seaford Delaware and we pride ourselves on our heritage of outstanding customer service and easy and pressure-free buying experience.
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