414 E Cleveland Ave
Newark, DE 19711

Get Directions
Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Porter Chevrolet

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

Trailer Lighting Issue

Reviewed by Yetter, Anik from Newark, DelawareApril 22, 2023

Trailer lights not working with 2020 GMC Sierra 2500 apparently due to excessive resistance on the lights if your trailer is using incandescent lamps, which both of my two trailers use. For $135 they hooked it up to a trailer simulator. The trailer connected with the simulator. The technician explained to me that it?s my trailers, that something is wrong with them, even though they worked with my sons truck. Come to find out this is a known issue with this truck and GMC issued a technical bulletin No. 20-NA-198 on 9/29/20 to increase the resistance threshold, and should have been fixed under warranty. This was never mentioned. Their advice was to fix my trailer(s). By doing a little research, I found this document, but feel as a service dealer for GM products, should have been covered.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Yetter, thank you for your review. I am sorry to hear that your experience was less than satisfactory, and I would like to speak with you so we can improve our business. Please feel free to reach out to me at 302-453-6800; ext: 3330 or tporter@porterauto.com. Respectfully, Tim Porter.

Overall Facilities N/A

Customer Service 3

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great service!

Reviewed by Allison, Joshua from Newark, DEApril 15, 2023

Everyone at Porter Chevy is so nice and professional , thank you for rolling out the red carpet.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Joshua, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Satisfy customer

Reviewed by Dickerson, James Daryl from Wilmington, DelawareMarch 19, 2023

From the time i bought my car i've been having it serviced Everybody was polite and professional I had my car Maintenance timely manner

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 4

Quality of Repair N/A

Maximum rating = 5

About Porter Chevrolet

Welcome to Porter Chevy! Located in Newark DE Porter Chevy is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Porter Chevy a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Chevy you've come to the right place!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top