i.g. Burton Lewes AutoMall in Lewes including address, phone, dealer reviews, directions, a map, inventory and more

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17861 Coastal Hwy
Lewes, DE 19958

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Sales: 302-550-5942

Used Cars: 302-550-5945

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of i.g. Burton Lewes AutoMall

Overall Rating:

4.8 (out of 5)

98% recommend this dealer

227 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great Job!

Reviewed by Kelly Re from Lewes, DEMarch 03, 2022

Dana was a pleasure to work with. He managed all part of the interaction via phone and text and made the buying process incredibly easy. He also ensured that everything was in order when we came into the dealership to sign paperwork...it took us less than 30 minutes to get in and out. It was a breeze.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We love hearing about customers that have a terrific experience at IG Burton Lewes Automall. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, The ig Burton Lewes Automall Team

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

Beware

Reviewed by Pop from Lewes, DeMarch 16, 2021

The best advice when dealing with these folks is beware of smiling faces. Have every detail including the numbers thoroughly explained. Don’t assume they are being fair and honest. Protect yourself and document everything. If for a second you feel uncomfortable walk away. I should have known better but I did document everything. Don’t relax and don’t approach anything with this dealership with the idea that you can’t live without the car of your dreams and do not believe that “Nobody beats an IG Burton Deal”. Most dealerships are going to be competitive but my experience here was not a good one. They were deceptive when I assumed negations were in good faith. They were not however on the plus side their corporate offices tried to reach a resolution on

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at ig Burton Lewes Automall. We always strive to improve and give our customers top-notch service. We invite you to contact us at your earliest convenience so we can learn more and help resolve this situation together. We hope to hear from you soon. Sincerely, The ig Burton Lewes Automall Team

Overall Facilities N/A

Customer Service 2

Buying Process 2

Quality of Repair 2

Maximum rating = 5

5.0 (out of 5)

Great service

Reviewed by Boog44 from Milton, DEJanuary 09, 2020

I had body work done on my car it was great but I did have an annoying rattle that was new. I had a few minutes to spare and I stopped into the body repair, spoke to Anna, to explain the problem fully expecting to make an appointment. Instead Anna said let’s go for a ride. She heard the rattle and deduced it was coming from the rocker panel. Anna had me drop the car off in front of the body shop. It was repaired in less than 15 minutes and I’m talking about the whole process. That was professional excellent service! Thank you

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. - i.g. Burton Lewes Automall Team

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About i.g. Burton Lewes AutoMall

We are a Chevrolet Buick and GMC dealer located in Lewes Delaware. We pride ourselves on our heritage of outstanding customer service and easy and pressure-free buying experience.

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