i.g. Burton Lewes AutoMall

Dana was a pleasure to work with. He managed all part of the interaction via phone and text and made the buying process incredibly easy. He also ensured that everything was in order when we came into the dealership to sign paperwork...it took us less than 30 minutes to get in and out. It was a breeze.

The best advice when dealing with these folks is beware of smiling faces. Have every detail including the numbers thoroughly explained. Don’t assume they are being fair and honest. Protect yourself and document everything. If for a second you feel uncomfortable walk away. I should have known better but I did document everything. Don’t relax and don’t approach anything with this dealership with the idea that you can’t live without the car of your dreams and do not believe that “Nobody beats an IG Burton Deal”. Most dealerships are going to be competitive but my experience here was not a good one. They were deceptive when I assumed negations were in good faith. They were not however on the plus side their corporate offices tried to reach a resolution on

I had body work done on my car it was great but I did have an annoying rattle that was new. I had a few minutes to spare and I stopped into the body repair, spoke to Anna, to explain the problem fully expecting to make an appointment. Instead Anna said let’s go for a ride. She heard the rattle and deduced it was coming from the rocker panel. Anna had me drop the car off in front of the body shop. It was repaired in less than 15 minutes and I’m talking about the whole process. That was professional excellent service! Thank you