715 Straits Tpke
Watertown, CT 06795
Sales: 860-631-5745
Used Cars: 860-631-5745
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 5:00pm |
| Tue | 8:00am – 5:00pm |
| Wed | 8:00am – 5:00pm |
| Thu | 8:00am – 5:00pm |
| Fri | 8:00am – 5:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Watertown, CT that carry Chevrolet, GMC, Buick
Overall Rating:
3.5 (out of 5)
88% recommend this dealer
169 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I needed our transmission reprogrammed, I called the
I needed our transmission reprogrammed, I called the night prior, they had my vehicle in the next morning and returned by the end of the day. Everything I needed done was accomplished with no issues, they also kept me up to speed as they worked on the vehicle through an email link to check the status. Great job!!!
Dealer Response
Mitchell, we are so happy to read such a great review about Buick GMC of Watertown! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Maximum rating = 5
i had the worst experience with this dealership.
i had the worst experience with this dealership. i have taken my suv here for years (5 total) to get serviced and repairs. this last experience was by far the worst. the service department was rude to both myself and my father at the time of drop off and pick up. they were not busy so there is no excuse. i had to still pay $200 for them to tell me what i already knew was wrong with the car. i will NEVER go back to this dealership for any type of service or ever buy another car there. which i am in the process of buying a new car and they will not get my business. do not take your vehicle to get serviced here. it's the worst place.
Dealer Response
We regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at (860) 631-5745 so we can try to restore your confidence in our business. Thank you for taking the time to reach out to us, and we hope to hear from you soon.
Maximum rating = 5
i had the worst experience with this dealership.
i had the worst experience with this dealership. i have taken my suv here for years (5 total) to get serviced and repairs. this last experience was by far the worst. the service department was rude to both myself and my father at the time of drop off and pick up. they were not busy so there is no excuse. i had to still pay $200 for them to tell me what i already knew was wrong with the car. i will NEVER go back to this dealership for any type of service or ever buy another car there. which i am in the process of buying a new car and they will not get my business. do not take your vehicle to get serviced here. it's the worst place.
Maximum rating = 5
We are proud and pleased to welcome all of the Buick and GMC sales and service guests from the area to our brand new facility on Straits Turnpike in Watertown. We strive to give you a great purchase and ownership experience. We all work as a team and are here to help you with your vehicle needs. We look forward to seeing you!
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